• Report: #426714

Complaint Review: Care.com

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  • Submitted: Friday, February 20, 2009
  • Last Posting: Wednesday, February 03, 2010
  • Reported By: — Friendsville Tennessee
Care.com
www.care.com Internet U.S.A.

Care.com is an unethical and fraudulent company Internet

*UPDATE Employee: Auto-Renew Care.com


1Author 0Consumer 1Employee/Owner

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I purchased their service for one month at a rate of $25. Not only did no service provider listed on the website respond to my inquiries about me purchasing the services they advertised, Care.com continued to charge $25 each month thereafter. They refused to refund any money and stop the withdrawals from my bank account. I notified my bank which opened an fraud investigation and also filed a police report. I got my money back. If you are a victim of this, please do the same.

I don't recommend their services, which have absolutely no value. Also, they literally steal your money.

Beechbum22
Friendsville, Tennessee
U.S.A.

This report was posted on Ripoff Report on 2/20/2009 6:09:55 PM and is a permanent record located here: http://www.ripoffreport.com/employment-services/care-com/care-com-is-an-unethical-and-f-84b45.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Auto-Renew Care.com

AUTHOR: SSCleve - Wenham (United States of America)

SUBMITTED: Wednesday, February 03, 2010

I wanted to let you know that I saw your blog post and I'd love to see if I can help resolve the situation. We do have an auto-renew policy for the convenience of our members. But if you've already finished using Care.com to find a care provider, I am happy to help you resolve the situation. Please contact tchang@care.com and we will do our best to fix this quickly. Thanks for bringing this to our attention. And thank you, too, for using Care.com.
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