After looking through every single section of the McKenzie-Scott 'Interactive' web site, I have concluded that McKenzie-Scott does not provide the service that I thought I had purchased. From the beginning, the most interesting McKenzie-Scott service for me was not the resume re-writing service or access to a copy of a 'personalized' fill-in-the-blank marketing plan. I signed up with McKenzie-Scott because I was promised access to the 'Un-Advertised Job Market'.
According to their representatives, the 'Un-Advertised Job Market' is the most important segment of the job market to explore. McKenzie indicated that their multi-million dollar web site would enable me to access this segment of the job market. Clearly, there was no such section on their web site, but I couldn't have known this until after their 'presentation day'. Interestingly enough, their satisfaction guarantee seems to be carefully positioned to restrict access to their multi-million dollar system until after their 'presentation day'. I can't help but wonder if this is deliberate or coincidence?
In any case, the overall process, or scheme, has obviously been very carefully thought out and I'm sure that many of their outplacement clients continue logging in without realizing the subtle shift that has taken place from their sales presentation to their actual service deliverables. In my case, their sales presentation advertised 'access to the un-advertised job market', but they only delivered 'access to out-dated information allowing you to try and create your own un-advertised jobs'.
If I had known then what I know today, then I would not have bothered wasting so much time. I could have paid a couple hundred dollars for McKenzie's worthless resume fluff from just about any career shop online. Normally, in a case such as this, I would be inclined to pay a service provider for services rendered before cutting my losses. However, in this case, McKenzie's process required all of their up-front work before I could even find out how under whelming their web site services would be. Clearly, McKenzie's process (scheme) is not ethically organized. They force the client into the use of their 'creative material' services before allowing the client to sample the real product... which is the extremely under-whelming 'Interactive Resource Center'.
As a result, I feel that McKenzie-Scott should provide a full refund due to the unethical nature of their system.
Until my refund is processed or until I die (whichever comes first), I intend to share my experience over the Internet on every consumer protection site, discussion board, or any other online forum that I can find.
In the meantime, I recommend: DON'T SIGN UP WITH MCKENZIE-SCOTT!
Brian
Somerset, New Jersey
U.S.A.
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