• Report: #598106

Complaint Review: Rockwell Amusements

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  • Submitted: Thursday, April 29, 2010
  • Last Posting: Thursday, June 23, 2011
  • Reported By: Type2Logic — Mansfield Massachusetts USA
Rockwell Amusements
P.O. Box 338 North Scituate Rhode Island 02857 United States of America

Rockwell Amusements Mentally Abusive Behavior Towards an Autistic Boy North Scituate, Rhode Island

*Consumer Comment: Owner full of it


1Author 1Consumer 0Employee/Owner

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To whom it may concern,

My wife, children, sister-in-law and niece visited your carnival in Taunton, MA on Sunday, April 25, 2010 in expectation of a good time.  My son noticed the Handy Manny stuffed figure in the "pop a balloon" game.  Noticing my son's liking for the stuffed figure the carnival worker said he would give it to my child for $5.00 post game.  In which the carnival worked said my son would have unlimited attempts to pop the balloon.  I informed the individual my son is autistic and cannot play the game and said we would gladly give him $5.00 for the stuffed figure and another carnival worked did for the inflatable Sponge Bob Squarepants.  The carnival worker then proceeded to give my wife the darts and said just pop a couple balloons.  After we "played" the game I proceeded to give the guy $5.00 at which time he gave us a tiny blue dolphin and said the Handy Manny would be $30.00 knowing this would have an affect on my son (which it did).  I angrily walked away and to this day, I tell everyone about this story.  I will never attend another Rockwell Amusement Carnival for the remainder of my life and you can expect the organizations for special needs children to follow suit.

This report was posted on Ripoff Report on 4/29/2010 8:11:01 AM and is a permanent record located here: http://www.ripoffreport.com/entertainers/rockwell-amusements/rockwell-amusements-mentally-a9ee7.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Owner of Company

Rockwell Amusements Helps Special Needs Children

AUTHOR: Sarah - Williston (United States of America)

Rockwell Amusements is family owned and has been in business for 38 years. We have an impeccable reputation. We  donate equipment to special needs organizations for fundraisers etc. often.

The games are booked onto Rockwell Amusements and we have a code of conduct we expect from the individuals running those games. We take complaints of this magnitude very seriously.  When this was brought to our attention the individuals involved were immediately terminated.  Unfortunately when incident happened management for Rockwell Amusements, which are always on sight, were not notified by the complaintant or the problem would have been resolved immediately to his satisfaction.

We strive to provide good wholesome family entertainment.

 


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#2 Consumer Comment

Owner full of it

AUTHOR: John G - weymouth (United States of America)

This compamy is known for ripping people off. the owner of this company is full of it, je is upset that is comment was put online and was not covered up. I have dealt with this company in what they call fairs which are nothing more then ripping people off.....
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