TERMINIX Ineffective Staff and Techncians Scottsdale Arizona

Had Terminix for YEARS after calling them initially because I KNEW I had termite activity. They send out a technician who states "you don't have termites, you have carpenter ants". So "supposedly" they spray every three months, ONLY spray when I'm not home which doesn't even put a dent into the size of the property as parts are inaccessable if I'm not home. I call again and tell them I have termites a year later, "NOPE! No termites". I call them AGAIN after another year, "YUP! You have termites". I pay $800.00 for the treatment. Thsi on top of the other $78.00 I pay every three months for the guy to come and spray three feet of wall. It is now 10 months later (I have a 12 month contract on the termite coverage) and they want $250.00 to renew again (ALREADY!). On July 10, 2008 I notice some sort of flying insect in my kitchen area AGAIN (they sprayed specially for this 3 times last year apart from the "normal schedule") and called for a special treatment "the guy says it's ants but I've never seen an ant with wings"... TODAY on 28 July, 2008 these things are SWARMING all over the kitchen!!! They're going to say that they are the "wrong kind of termite" (as they've said before so that they can charge even more!). WHY did it take three years of them not listening to ME and on top of it ME diagnosing my own termite problem!!! I called them tonight (the answering service answered), they will have someone call me tomorrow.... Whatever!!! Do NOT use TERMINIX...they SUCK!!!! AND their techncians couldn't find their a@@'s with BOTH hands!!!

Lisa
Phoenix, Arizona
U.S.A.