• Report: #501651

Complaint Review: BestBuyEyeglasses.com

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  • Submitted: Tuesday, September 29, 2009
  • Posted: Tuesday, September 29, 2009
  • Reported By: Henry — California USA
BestBuyEyeglasses.com
BestBuyEyeglasses.com Internet United States of America

BestBuyEyeglasses.com Dreadful Experience Internet


1Author 0Consumer 0Employee/Owner

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I won't bore you with the details. Problems were:

Product was not as expected (based on previous order)

So-called "Easy Return" included a restocking fee despite this problem

No reply to emails

Telephone customer "service" was dreadful in total lack of flexibility and customer satisfaction.

On-line businesses with this kind of poor service should not be patronized. We CAN encourage good customer service by avoiding businesses like this.


This report was posted on Ripoff Report on 9/29/2009 10:34:47 AM and is a permanent record located here: http://www.ripoffreport.com/eye-care/bestbuyeyeglasses-co/bestbuyeyeglasses-com-dreadfu-a2d6e.htm.

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