McDonald's
222 S White Sands Blvd
Alamogordo New Mexico 88310
United States of America
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McDonald's ; Alamogordo, NM off White Sands Blvd purchased a happy meal for my Grandson thru the drive thru & they had served raw chicken nuggets! Alamogordo, New Mexico
*Consumer Comment: You are fine
1Author
1Consumer
0Employee/Owner
I am very concerned as I wonder how many others were served raw chicken nuggets to children's meal or regular ones thru the drive thru? Unfortunately, I was picking up a happy meal chicken nugget for my 2 1/2yr old grandson with my son as well through the drive thru. Once home, upon serving him the nuggets it wasn't realized until my son took a bite of one of his chicken nuggets, did we realize how raw, pink and mushy, nasty it was inside!! Calling the McDonalds, there was no answer nor a message machine on their listed number. Once I went into the McDonald's, the lady working there proceeded just to refund my money. I was still not satisfied, as I was concerned for other children of parents and my own grandchild, if he gets deathly ill from this??? I still need to research to find out how to contact the Health Board in the area, as this to me, is a big deal! Serving raw food, especially chicken nuggets, is not something to be just dealt with a refund to the customer and given the name of a manager to whom is not there! Unbelievable!! So, McDonald's & Barbara Good, I hope you read this and understand as a parent & grandparent, this is unacceptable.
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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner
Updates & Rebuttals
#1 Consumer Comment
AUTHOR: Ashley - springfield (U.S.A.)
SUBMITTED: Friday, January 27, 2012
POSTED: Friday, January 27, 2012
Mcdonald's chicken nuggets are pre-cooked and then frozen. The store is simply re-heating them, so they weren't raw they just weren't fully reheated. So aside from them tasting nasty, you should be safe from food borne illness. Also, you got a refund, what more do you want? They apologized and gave your money back, I'm not sure what you want out of them.