Mcdonalds Gave me wrong food, ripoff. Oklahoma City Oklahoma

It' not always McDonald's Fault

I work for McDonald's and have for 14 years, I have seen everything and heard every excuse in the world. But you know if when people come to the drive-thru they would order instead of sitting there on the CELL PHONE then maybe their food would be right. People come thru the drive-thru and sit there telling the cashier to hold on while they finish their conversation then they take forever to place an order then they have no idea what they have ordered or anything because they are worrying to much about the damn cell phone so all of you that are making all these comments just come and work one day at McDonald's and see how it goes and see how many people there is out there that treat these employees like shit. And futher more if you are having all these problems why the hell eat at McDonald's there are alot of fast food places to pick from.

people make mistakes

i'm a manager at a mcdonald's.yes,people who work here make mistakes,but also they had a point about cell phone and other distractions in the drive truh.for the employee taking orders it is sometimes hard to understand the customer,even if both do spek english.secondly,unless you have worked at a fast food industry please dont think that you know how it works.as for managers handling complaints,the way the manager tried to handle it is the way that we are taught to do it.we are told that the customer is always right no matter what.if people knew how many times a day i got yelled at by a customer or cussed by one of them they might lay off of me,but you know what? we are all human.we all make mistakes,and we are not perfect.i do have a very hard job,and also a stressful one.our employees try very hard to do their jobs and some people don't make it any easier.just think next time,if the shoe was on the other foot would i want to be treated the way that most of the people working here get treated everyday?

Dear, Dear David

'all I know is got the wrong order and the person taking orders could speak English to Survive in the USA.'

And you could TYPE English, too. Why not go on one of those fabulous trips you take and at the first Long John Silver you get to, order a 'quater' pounder with extra tartar sauce. I'm underwhelmed by your affluence!!

Lorita - Sulligent, Alabama ...communications from them was poor Because the english skills was poor

i was not on ((CELL PHONE)) so do not blame the cellphone for there misteakes. i spoke in a legible voice, the communications from them was poor Because the english skills was poor. how is that My Fault? so if you was there do not comment. just becuase you work for mcDonalds for 14 years Does not make you A Expert on every Restaurant and how it is ran.

thaks for you worthless comment/reply.

Far East Fur Flingers!

"In the Far East people roam streets looking for dogs and cats for their fur. When they find them they rip out their privates dragging out their intestines right there on the street infront of everybody"

WHAT! ! !

I have travelled all over the Far East, to China, Thailand, Philippines, Korea, etc.

I have NEVER seen anyone grab a cat or dog by its privates and rip it off to get its fur!

Dave, I would actually like to see YOU grab a cat by its privates and watch the fun!

I was in a couple of places where they EAT dogs, but that is getting kind of rare in most countries there. Never saw even one pooch get grabbed by his weenie. Most of the folks there would rather have a burger from McDonald's... oh, by the way, they don't have too much problems with Spanish-speaking order takers there! ;)

I swear, I believe this guy is scamming us all.

Maybe David needs to look deeper for who is really to blame for his messed up order

David said he is from California. Did he go to school there? Did he graduate from high school? If he did, then he was really ripped off by the school system there.

David maybe the reason for so many mix-ups on your orders has to do with your own English skills. If you speak anything like you write, even English speaking employees of McDonald's, (or any fast-food restaurant) would have a tough time understanding your order. Your communication skills are seriously lacking. What is a "quater poundered"?

Glad to hear your children are on the President's Honor Roll, they obviously didn't learn their English skills from you. If they did, this country is in serious trouble.

If this McDonald's is so bad, try driving the extra distance to another McDonald's if you just have to that "quater poundered". Why continue to torture yourself. I suggest you improve your English skills first if you don't want a repeat of your problems.

Learn English first before you go knocking those who have learned it as a second language.

I'd like to point out something

Do they ever make a mistake and give you something better than what you ordered? At least not that anyone would admit, eh?

too all who posted a reply.

To all who replied?
Go head blast me with negative comments on my spelling and grammar skills, what you say does not affect me or hurt me. And as for the know it alls who claim to work for McDonalds and your Defending a fellow Family member in the McDonalds world. It is not about me at all, all About the Customer Service and the Quality of handed out at the Drive thru window.

So many negative replies about me and my spelling, but I failed to mention I have dyslexia so go head continue taking shots at me. Ask me if I care? Nope one ear out the other and what cracks me up is the people who work for McDonalds defend the store and the employee's. As for talking crap to me about me being a bad parent or setting a bad example. Let me clue all of you Idiots in on something, neither one of my daughters witness my post on the Internet or hear me speaking to the manger on the phone!

When you pay a consumer for a service witch they provide you want the best service possible that your paying for Am I right? Well of course I Am right! Most of you posting an idiotic reply attacking me had been ripped off in the drive thru or by one of your own family members. So do not preach to me about Grammar and spelling maybe I should learn English my self? So there for I am done with this say what you want post what you want, all I know is got the wrong order and the person taking orders could speak English to Survive in the USA.

Soooo Many Problems, Why Not Check The Bag Before You Drive Off???

In reading the postings here, I find it humorous, in a way, irritating in others.
It seems that if David has so many problems with the drive-thru at McDonald's or anywhere else for that matter, the SMART solution to the problem would be,
1) Don't Use The Drive-Thru, or
2) Check The Order You Received BEFORE You Drive Off!!!
Don't try placing the blame on your hungry children. I'm certain they are NOT starving & could stand to wait for just a minute longer, for their parent to do the adult thing of checking their food for them, instead of making them listen to your ranting and raving at McDonald's.
But...... then again, you seem to be doing a fine job of teaching them how they should respond in the future.
David, OK, you call people stupid & mobile home or trailer trash. I've got some news for you, buddy, I live in a mobile home, I CAN spell & verbalize rather smartly, if I say so myself.
Oh yea, I live in Georgia, too, lived in AL for about 13 years, so before you start calling people names & grouping people together, maybe you should learn to spell, type, etc., before you place a posting for the public viewing.
Your postings make you appear more ignorant than the people that you are complaining about.
Just a thought!!!

Red Necks unite and boycott McDonalds!

Just because you are from California doesn't mean you're not a red neck, we have them here too. Before you go there, I am not a red neck but could possibly be white trash.

Let me guess you are mad as well because you couldn't fit your mobile home through the drive through!

GET OVER IT!

HAHAHAHA

"Do not eat here they employee people thta can not speak english and if they do its borken to poor english"

 

I love this! "They emoployee people"??????????  Come on man.  They may not speak engilsh very well, but hey, either do you. 

This is how I've handled it before...

I've had to eat at fast food places before. I also have 3 kids. I'll admit, there are times that I really didn't want to stand around and wait for a manager to resolve a problem, wether(sp?) I was in the drive through, dining in, or doing take out. But, if something really did bother me, and I really did have a big problem with it, I would find out how to contact the company somehow. Obviously, you have axcess to the internet, I have found websites to companies like McDonalds, Pizza Hut, Taco Bell, etc.... On those sites, they usually have a place or way to contact them. I have done this several times, even if I have had really good service. Sometimes I hear back from the corperation, sometimes I don't. Usually if I do, I get some kind of premium, coupons for a meal, etc... So, if you truly aren't happy with the restaurant, try to contact corperate and explain why you weren't happy. If there is a way, they should try to correct it, or at least they will have your "suggestions" on file for training or whatever they do at a later date. They usually want to keep their customers, or at least make it seem that way.

Call Corporate

Contact Corporate via phone of internet.

They have strict policies of corporate owned stores and franchised as to quality and are pretty good at following up consumer complaints.

Not Racist, But it's a customer service issue

I am by no means a racist individual, and grew up in a very diverse community. However, I do concur with the overall issue in regards to the basic comprehension of the English language in public settings. In order for an individual to work in an environment where customer service is a necessity, I believe one of the basic requirements along with a certain age and such should be a basic understanding of the English language. If I moved to another nation and wished to seek employment, I would enroll in classes that would benefit me to a point where I would understand the language at hand to a basic point, or even in its overal entirety. In regards to the wrong food given: that is a circumstance endured at almost any given restauraunt. Despite that given fact, there is no excuse for such incidents. Customer service is priority, and thusly customer satisfaction is a top priority as well.

Yes, David, I do have children...

Actually, David, I have three children. All of them are under the age of eight. Want to know a secret? All of them know how to behave in public too. I don't have trouble going in and having someone correct their mistake. Why? Because I am an adult. I realize other people make mistakes. I am a role model to my three sons (as my husband is as well) and it bodes well to them (and myself) to see their mommy give people a chance.

The Mcdonalds worker where I live speak poorly too because they're mostly from the Phillipines.

But because they are TRYING, and not sitting on their asses collecting welfare like a lot of Americans, we cut them some slack. Besides, the Filipino women are so pretty that even if they screw up my order I can't get mad at them.

Find a McDonalds with a speaker/screen

Our McDonalds has a screen at the drive through speaker that shows what the person taking my order rings into the register. It is very detailed, even showing the flavor soda I order. I'm not sure if any of the restauraunts near you offer this new technology, but if not, maybe you could ask the manager or call McDonald's 1-800 number and let them know the order fulfillment problems you've experienced and ask them to fix it with this nice screen.

so... what's the solution?

David,you've never told us what the solution to the problem would have been. The manager offered to fix it for you but that didn't do the trick. I'm very curious about what you expected to happen. What's your idea of a solution to your problem of getting the wrong food?

To All Those Who Replied - Revisited

This has been a very humerous thread. I especially liked the ripping out of intestines by their genitals in the Far East. Does that mean they only use the fur from male animals?

Disclaimer: I am not a perfect speller and my grammer is faulty at times. However, I am comfortable with my manhood, so it doesn't bother me.

I think dear David has shown himself, however. If you read his reply from 1/9 titled "To All Those Who Replied", his English and grammer skills are almost high school level, where his previous rants were borderline illiterate.

I thinks I smells a rat.

How can someone consistently misspell "quater" and not misspell dyslexia.

I think David is trying to sow the seeds of discontent between lower class whites and hispanics, but then, what do I know?

David... you might try joining the DAA (American Dyslexic Association). They can help you with that lisp.

Going straight to the top is always the best option!

One of the joys of having the internet is being able to go right to the top of a corporation or a business when you have a problem with them.

I have found that people do not like it when you go over their heads, but then again the people at the top do not like to hear that their employees, their representatives to the public are not doing their jobs!

I have gotten on McDonalds' website a few times and filed some complaints, and been very satisfied with the results.

If you have a problem with ANY fast fast food type restaurant go right to their website and avoid dealing with the manager!

Teri - Granite City, Illinois .. Anyone can Voice there comments and Opinions

i never been back to that McDonald's Restaurant so there is your Logical Solution to my Problem.

And why should you care? were you involved In my Complaint? Did i say hey teri please help me with my Problem with McDonald's? Nope i do not recall Asking you for your help or Comments!!

But then again freedom of speech in America, Anyone can Voice there comments and Opinions.

Management at McDonald's is taken very seriously, we attend classes, and have huge textbooks that we have to read in order to do our job right

Ok, I'm a manager for McDonald's, and i have a feeling you were very irate and yelling at the manager.

Management at McDonald's is taken very seriously, we attend classes, and have huge textbooks that we have to read in order to do our job right. If there was a problem with the food, according to McDonald's customer recovery guidelines, yes, they would've fixed it in a heartbeat, or sent you those little cards for a free meal in the mail, they're called B.O.G. cards, standing for "Be our guest", and the matter would've been settled.

Now look, if you were having problems, you should've checked your bag before you left the drive-thru, it's no problem, really, no offense to you.

But there's also a hand little 1-800 number on the bags and cups you can call, also, your receipt will have the store number on it, it's located on the top portion. If you have a problem, you can call McDonald's directly, and they fax the report of the problem directly to the owner. How do I know? Because I've had the number called on me and they work fast. The manager will be getting yelled at in no time.

McDonald's takes its brand name VERY seriously. If there are problems like that all the time with the store in question, someone from Oak Brook will be there and be on them like white on rice on a paper plate in a snowstorm

here is an idea

All you people who complain about the language barrier....learn to adapt. Good lord this person is probably a legal immigrant trying to support his family. For him to speak any English at all is amazing as it is one of the most difficult languages to learn. I am a white male who has studied his butt off and knows how to speak English. Why? Because I knew I was going into business management and would need to communicate with hispanics since I live in Texas. I hate it when people complain about the language barrier. Educate yourself in other languages. Maybe you should go to the library instead of go eat fast food. And dont use your learning disability as an excuse for not knowing how to type. Those so called stupid Mcdonalds workers obviously have a lot more gusto than you do since they can speak broken English when you probably cannot speak broken Spanish. Also they went out to get a job and the manager wanted to fix the problem. You told him that was not good enough. What you wanted him to fire his workers and then quit? Come on man get a life and find something else to complain about.

not a racial issue

ok suppose u lived in a spanish speaking country and u were one of the few that spoke english, you were employed in a public fast food restaurant, could barely understand or speak the language, were getting customer's orders wrong, and could not understand what people were ordering- people would eventually get irate with you or your behavior. that is the situation here. there is nothing wrong with spanish or any other language speaking people but why are they employed in an area where they are dealing with customers and the public and are unable to handle the task at hand. if you are living in a specific country you should speak the language rather than making mistakes and hoping people can deal with your lack of speaking the language correctly. why aren't more spanish speaking people learning english and if they aren't, why are they employed at a place where they are having to deal with people and are unable to communicate with them effectively. and it's ok if there are some there, but there should be people there who can speak the language, but even after all this being said, there are plenty of english speaking idiots in fast food who can't even get your orders right, so language isn't even a key issue in a situation lkie this.

If you tell them they will fix your order.

Dear David,If they gave you the wrong order,Just go inside and tell them.I had this happen once or twice.They will fix it right up for you.

Points to be made

Point #1 - Check your food. Its stupid not too.

Point #2 - If the person taking my order cant speak english...I go elsewhere without paying for the order.

Point #3 - there are a lot of business's including restaurants actually owned by teachers and otherwise educated people. My own manager when I was a kid was a major math teacher in the public shools here.

Education is irrelevant in the context of customer service, if they were trained right.

Likleyhood is that the original post of this is either fake or fake enough to be invalid as Mcdonalds in fact trains their managers well, and its very unlikely that a manager would be unable to speak english.

A assistant mgr or employee (now thats different).

Personally I dont like Mcdonalds and havent gotten anything from there in decades anyway.

In fact the only thing I would ever get is usage of the bathrooms when on the highways.
Even then I would still prefer other places for food.

McDonalds food is often substandard in my view.
(Despite their socalled #1 status).
They are #1 due to size, not due to quality.

I can get better food at better prices, and the shakes at mcdonalds are often too syrupy according to friends who still frequent them.

That means they havent changed much in decades to me.

Suggestion for Dallas... EVERYONE working in the UNITED STATES needs to be able to communicate in ENGLISH, or they need to leave.

Dallas,

Think hard on this one..WHY do people use a drive thru?

It is a convenience, so they do not have to go inside.

The REAL solution? Pay a worker who can communicate in the English language a living wage to work the drive thru.

That's right. A LIVING WAGE.

You get what you pay for. McDonalds sees record profits and that is due to exploiting people with very low wages and poor working conditions.

EVERYONE working in the UNITED STATES needs to be able to communicate in ENGLISH, or they need to leave.

so what

David,

first off, do you speak english? because your complaint was extremely hard to read, through as you put it "broken english".

Do you live near a military town? if so, that would explain a large majority of people speaking not as plainly as you like. have you ever worked at a fast food place with a drive-thru? because without the right head set and equipment, things are really distorted through what they can hear. i use to work for mcdonalds and our head seat were peices of s":O). they never worked right, they were always shorting out during storms.

and could it even be remotely possible that you said the wrong number to begin with? or if they had a display screen could it be possible he accidentaly hit the wrong number on the register? i would on occasion, hit a wrong number, but would turn around and correct it. if the monitor is freezing up, it takes just about 30 seconds to correct the mistake. the register may have needed recalibrated.

it's not always the people that mess things up, equipment is a factor whether you choose to believe it or not.

Give David A Break!!!!

I think most of these negative responses stem from the fact that David made reference to the employees being hispanic and speaking broken English. We all have experienced speaking to someone who speaks broken English when we are trying to resolve an issue. If you're honest, its a bit irritating because you feel your point isn't getting across. Its not just McDonald's and its not just hispanics.

We were fortunate enough to be born in this wonderful country, but not everyone has been granted that great fortune. If Germany was "the desirable place to live" many of us would be on the other side of the fence. Those of us who were fortunate enough to be able to move there would have to go through the same that others coming into our country go through. David, it was a bad decision to reference the employees ethnicity. I think you were just frustrated to begin with and that added to it.

I do however, completely understand your "real" reason for writing your complaint. Eating out has become and gamble. My family and I eat out frequently, and we experience bad service more than I care to admit. The order is wrong, the service is bad, the employees feel your more of a bother than "a reason for their job". I experience it about 80% of the time.

My solution is to just deal with it or eat at home. I have called and spoken to managers. I have written corporate offices. I've also done nothing on most accounts because it does happen so frequently. I am always offered to have my meal corrected or if I choose not to go back right then, I'm offered something free.

The managers are always willing to do the quick fix, but that's not what we really want, is it? What we really want is to be able to order something and the employees to GET IT RIGHT. I do not think I should have to check my order before I leave the drive thru. It's not my responsibility to ensure that the employees do their job. That is the responsibility of the management.

With so many families choosing to eat out these days, it makes it almost impossible to have a good experience most of the time or even half of the time for that matter. I'm not sure how old you are, but when I was a kid, there was only one McDonald's in my home town. With more people eating out so frequently, there's practically a McDonald's on every street corner.

Taking that into consideration, you have to understand that they must have employees to operate these restaraunts. With so many out there, I'm sure that the pool of people to hire from isn't as large as we need. Frankly, I don't think people grow up wanting to flip burgers for minimum wage. Many of these places have teenagers and young adults running them. They just don't have the maturity level to understand or care what good customer service is.

By the time they do understand, they're older and have moved on to other jobs. Guess what, now they are experiencing the same thing you are and now they're frustrated because "some kid" behind the counter screwed up their order. They aren't all bad though. There are good employees there, but unfortunately no one remembers them. They only remember the bad experiences.

Look, either deal with it, cook your own meals at home, or go to restaraunts like Red Lobster who usually have experienced servers who care about their performance.

In Response...

I too agree that the service at most fast food restaurants is minimal; therefore I choose to eat at home or a more reputable restaurant. I have enjoyed immensely the humor found on this report and the only reason for posting is to comment on the original complaint.

I understand fully the order was incorrect and while I would have checks my order, especially if you have gone several times before and it was incorrect, I wonder what you wanted from the manager when you called back?!? According to your original post, he offered to fix it (I guarantee you would have also had your money refunded if you asked, the last time I was at McDonalds, my order was incorrect so I went inside and requested it corrected and my money back, they did it without hesitation), so what else could he have done, the error was already made, there is nothing else he could do except offer to correct it.

I will agree that at times it is very difficult to understand some people, even if they are not Hispanic, however I don't see what this has to do with anything. The manager obviously understood it was incorrect because he offered to fix it, what more could anyone do, no matter what their ethnicity?!?

Michelle - Charlotte, North Carolina

how you are wrong.last time the ymessed my Order up, i did go inside they offered to fix there mistake and that was it! i did ask for a refund but they refused and said your order was taken care of and thats all we can do!!

I've had poor service there, too

I've frequented what I have nicknamed the "Speedy Gonzales" McDonalds Restaurants in OKC. Most of the ones in my area are staffed with hard-to-communicate-with Hispanics. The one thing they have going for them is the speed of their service - however, it is true that you must double and triple check your order.

I don't beleive the problem is their ethnicity, exactly. The problem is the lack of proficiency with which they speak English. The language barrier does lend to the problem of receiving the wrong order.

I can understand David's sentiment that going back to the restaurant does not fix the problem. He's not the one that made the mistake. It is an inconvenience for him to drive back to the restaurant. He should be able to trust that the product he received is what he paid for. Notice the manager did not even apologize. He just said, "come back, we fix."

Perhaps David would not have been so ticked off if the manager had said, "I'm so sorry, sir. We apologize for the mistake and we'd love to make it right for you."

Why is McDonald's so reluctant to admit responsibility and be accountable for their own mistakes? A "come back, we fix," is not an apology.

Okay, enough is enough!!!

I use this site for legitimate complaints on various companies and this is what I have to read? What really bugged me is how you can afford to take your kids to Disney World, etc. when you are so illiterate. Why is it that I can't get better than minimum wage, yet your illiterate ass can? Your wife must be the one making all of the money, huh?

Please use this site for the intended purpose. Here's some food for thought: My wife was denied a job at McDonald's in Phoenix, AZ because she wasn't bilingual. Now, that's messed up!! She speaks English, but not Spanish!

What about future visitors to this McDonald's

I am a former shift manager for a McDonald's. I understand your point of view, and I do agree that most of what eveyone has posted has been pointless.

What I do want to say is that the managers way of dealing with the situation was wrong. In management training I was taught that the customer is always right... Without the customers there would be no business.

As for customer recovery? Well, I have never had a guest (which is how I always viewed the customers) leave unhappy, and believe me i have had my share of complaints. What I and every other manager of McDonald's is taught is a four step process to handle the complaint, and if it it is not being followed it should be reported to the company so that they can deal with it. And they will.

I personally know of four occasions over the last two years where the corporation either completely replaced the management of a store, or yanked a privatly owned stores franchise rights and replaced the entire crew.

The problem is not with McDonald's or any other fast food resturant. The problem is poor Management. And I have seen that a lot of places...

My point is if they are not serving their guests accuratly and the management won't go out of their way to fix the problem (I've replaced someone's order, refunded their money and a couple BOG cards for free meals, and gave extra money for their gas to come back before) then the Company needs to know so that they can fix the problem. This way it doesn't happen to other guests.

Remember, not everyone reads this website, and usually it is after they have felt cheeted too. If you don't want to go back that is your choice, and I am not going to say that is wrong.

Here is the process that the manager should have followed...

1) introduce himself

2) listen to the problem, even ask questions along the way to show they are listening

3) apologize sincerily (not "I'm sorry you want it replaced")

4) Make it right, if the customer is not happy with the managers suggestion of how to fix the problem he should ask you "What could I do to make this right for you"

5) Do exactly what you promise (If they say they will replace your order and refund your money then they should do it, and that same manager should be double checking everything for that order and handing you the replacement.)

6) And finally, Go for WOW! this is where in the situation I mentioned earlier I gave them a couple extra free meals (redemable at any McDonald's) and the extra for gas since they had to drive all the way back to replace their food.
The point of this is to show that the Manager is doing everything within his power to fix the situation.

If the manager is not doing his job then the company needs to know. And believe me, they will do everything in their power to fix it. You even have the option of speeking with people pretty high in the company. And if they offer you BOG cards and it's not what you want explain to them the whole situation and tell them that something needs to be done.

I dealt with a complaint one time when i was filling in at another store. He said that everyday for the past week his order had been messed up. After I took care of his problem, he asked if i was new there because he doesn't remember seeing me before and he had never been taken care of that well before. So I told that I was from another store. And he started coming to my store after that point.

So, what I guess what I am really trying to say is that McDonald's expects the customers to come first and to be treated right. It is the same thing that the customers want. And if the Management is not making sure that that is happening, then they are not doing their jobs, and it should be dealt with.

No, you do not put someone who has trouble with english in drive thru, or on the register. Nor someone who can't read. And every order should be doublechecked before it is handed out the window. And if there is a mistake made it should be dealt with to the customers satisfaction, not nessisarily what is convienient to the company. Because the goal is to gain and keep loyal customers, not lose them.

If this is not happening then McDonald's Corporation needs to know so that they can do something, and believe me that every complaint made to the 800 number is dealt with. If they didn't deal with the situations then the wouldn't have grown to the size they have.

They do believe in quaily and service all you have to do is look at their brands (they also own Boston Market and have a Majority share in Chipotle Resuraunts)

I feel that you have a right to be upset but that you should try to do something about it, instead of just complaining. And that responding to all the stupidity that others have posted doesn't help any becuase it just gets you more frustrated. I've dealt with employees that couldn't speak english well and it can be a problem. But there is ways to deal with it, and make things more convienient for you and other customers.

Don't know why they're still around

Meatclown has gone downhill in the past decade or so. It actually used to be a quality place, but not anymore. I do agree that they pretty much hire anyone with a pulse. I've seen some real characters behind the counter. Some of them look like killers or they look like they haven't had a bath in a month. My advice: stop going there. You'd be doing yourself a favor by eating healthier. Try Subway at least.

you deserve a break today !!!!

You deserve a break today ! So I think all of the persons who responded to this ROR should get up and get away. As far away as you can from McDonalds.

McDonalds has worped all of you BRAINS !!

Although it is true service is very bad and the ENGLISH is even worse. We have to deal with it daily. Hard to live with and we all feel they are disrespecting AMERICA. And they laugh about it !!!!

Sometimes,....... It is ok. I recently went thru the drive-thur at my local McDonalds, I ordered four [4] .99 cent hambugers.

Arriving home, I discovered I had four [4] BIG & TASTYS and some french fries too !!!!!!

Hows that for service ?

food service employs pigs

its a known fact that people who work in food service mostly fast food type places, lack workign and fully functioning brains. they seem to have been raised by either wolves, wild animals, in jail or are jailbirds recently released, or are rabid in some form....i wouldn't expect too much courtesy or customer service from these idiots...mostly just unjustified anger and hostility from "can i have some extra ketchup please' can set these maniacs and monsters off...i'd say dont treat them like any normal person because they aren't normal-- they're sick in some form.

Bogus, bogus, bogus

This isn't about McDonalds. This is a racial hate problem.

No matter what you give this person, they would be unhappy.

The apple doesn't fall far from the tree ...

Judging from the report you've written here, your English skills are no better than the Spanish guys you complained about. If you are going to bash on others, how about if first you re-write your complaint in proper English yourself?

Eat Veggies Not Animals

In the Far East people roam streets looking for dogs and cats for their fur. When they find them they rip out their privates dragging out their intestines right there on the street infront of everybody buddy boy. If that's not good enough reason to switch consider this. Ninety percent of fast food owners are out there for the money, and not the product. The buns are pre-sweetened as are sodas and ketchup too addict customers. I too have seen it all from roaches and chemicals in my foods to food poisoning. Most fast food owners go out of their way to attack people in the community they don't like, taking home field advantage. Where sports and war leave off small business people join up pitting employees against each other and customers. The world's a bloody mess and it's not going to change any time soon. Have you ever known school teachers to own a fast food outlet? Me neither meaning these people aren't educated, are thoughtless, and adding to the world's overload of me first politicians and politics. As with all complaints, they demand you take immediate action. Those waiting to switch will find stiff penalties for doing so.

Paul - Anaheim, California

nope you have no clue do you!!
i been going to that mcdonalds for past 7 years nad the service has gotten really bad in the past year.

Please show me where in my Report and point out the Racial slurs i used?

i was simply stating if they can not read or speak english how can they get orders right?

i work with a lot of spanish people at my job i have nothing aginst them.
so keep YOUR STUPID REPLYS TO YOUR SELF..

David

I got this information from the McDonalds.com web site, Why don't you try ONE of the other THREE McDonalds that are in the 73179 zip code. I LOOK FORWARD TO YOUR RESPONSE.

David and David - Gimmie a Break!

When I was in the Far East I was often warned to be on the lookout for roving bands of animal fur hunters. In fact I was warned not to wear fur lest I be mistaken for a dog or cat and snatched up by my own genitals. Thankfully this practice only takes place when the “buddy boys” are present, usually in the late winter or early spring.

I'm glad David exposed the scandal of 90% of fast food owners being uneducated morons who are in it for the money. We all know that the way to build a successful business is to sell franchises to the stupidest people you can find. Moreover, I guess we should be thankful for the ten percent of franchise owners who sell hamburgers for the betterment of mankind, not caring if they ever make any money.

I am in awe, sitting here basking in the glow of David's intellect; MY GOD, THERE'S SUGAR IN SOFT DRINKS!!! This national problem needs to be addressed immediately! We need a special commission! We can't have children using this highly addictive substance! Have you ever seen a nine year old strung out on Pixie Sticks? It's not a pretty sight! Where's C. Everett Coop when you need him?

David has broken the code of fast food management. The key to success is to have all of the employees hate each other and the customers. This ensures an environment that people want to return to time and time again. The first line in the fast food operations manual is “…attack people in the community you don't like, this creates a climate that makes people want to come to your restaurant and spend their money, there is no surer path to profitability…”. Then of course there is a whole section on how exact penalties against those who would dare switch from your fast food place to another. The McDonald's police are ubiquitous and even when undercover they can usually be spotted by the large, floppy red shoes they wear.

Now that I've had my fun with David from Maryland let's get to the root of the issue, David from OK, this is not a rip-off, it's a mistake. The manager offered to make it good, but you could not see past your anger at actually having to deal with an immigrant. You know back in the 1840's everybody hated the Irish who were coming here in droves, then in the 1890's the anger was directed at Italians, and at the turn of the last century at the Eastern Europeans. Guess what. All of those people assimilated and became part of our society and made this country what it is. The Asians and Hispanics who are coming here today will do the same. That guy in the drive-though may not speak the language but I guarantee you his kids will, and they will become successful Americans, because he wasn't the scared one who stayed at home and waited for someone to help him, he took a chance and pulled up stakes and came to a new country to start over. That's what this country is really made of, and we need these people, to bring in new blood and fuel our entrepreneurial spirit. The next time you walk into a little store and see an Asian couple working there, remember, they are working to build the dream, just like our ancestors did. That's what America is about.

Who would have guessed that soda comes with sugar already in it

I'm with you Larry. I wish that someone would have told me that the soda already had sugar in it. I dump alot of sugar into my soda (we call it pop here in the civilized corner of the country). If I knew that it already had sugar in it I would certainly put less in. I'm going to have to look into this further.

I have a suspicion that syrup also has sugar put into it before it is ever sold. If my suspicion is correct, of course, I should probably stop mixing sugar into my syrup.

hmmmm

I have been to all McDonalds in my area.

Mustang Oklahoma
Oklahoma city 4 locations, including council road McDonalds.

Like I say I been going to this McDonalds for about 7 years and in the last year service has gotten really bad!!

For all you people who are jumping on the band wagon...

How many of you went thru a drive thru? And got a wrong order/ missing food or a completely wrong order? AND your half way home and realize hey I a missing food or the order is wrong.

My compliant was not against Hispanic people! It was about McDonalds and Quality Control on orders going out. Who is looking at the order to make sure they are right?

so befor you post a comment just think about the time you got a 1/2 or incomplete order.

Thank you....

too funny

Things are have crossed the threshold into just plain comical on this site. It's obvious to me that this Mcdonalds thing is a total hoax. I've seen other posts about guys reporting on hookers or something similar that they were either stood up or didn't "get what they had paid for", or something along those lines. (or maybe it was about buying drugs)....
Oh well.

Keep the comedy rolling in! With all the hatred and anger in here it's refreshing to have a little laugh or two once in awhile.

DUH

Yeah I went through a drive-thru one time and got home and realized that it was the wrong thing. It was from captain d's and when I got my order it smelled like fish (I had ordered chicken). I didn't think much about it because since it is a little seafood place, it wasn't something to be worried about. Turns out it was fish.

You ordered quarter pounder? How could you NOT smell the fish??

THEN I too called IRATE (not) and yelled (not)at the nice manager that offered to fix it for me. What had happened was that some nice (not) person in line had decided they didn't want or couldn't afford their meal and messed up the entire line of food. NOT the resturants fault.

Moral of the story? Everyone makes mistakes, and most times, when you point a finger you've got 3 pointing right back at you. These people hand out THOUSANDS of meals each day and it would only take you 2..count them TWO seconds to check your order before leaving the parking lot. If it's wrong, get it fixed right then and there. No problems and very few questions asked!

Wrong character.

Robert,

I think you meant to say Leo Goetz (Joe Pesci in Lethal Weapon 2), not George Castanza.

At least James has not posted on this one with his 2 cents.

They take quality control very seriously.

lmao they do not!!!

i have seen this many times at this Mcdonalds
AND THIS IS NOT THE FIRST TIME THIS HAS HAPPEND TO ME,THIS MAKES LIKE THE 7TH TIME IN THE LAST 6 MONTHS.
I JUST GOT TIRED OF GOING BACK! WHY SHOULD I GO BACK? IF THEY LEARN TO DO THERE JOB AND pay attention TO THE ORDER SCREENS AND LOOK IN THE BAGS BEFOR THEY ARE HANDED OUT THIS WOULD NOT HAPPEND WOULD IT?

so blah blah blah blah blah.

D/H

I find it a bit odd...

Odd that even when the manager offered to fix the problem that you wouldn't let him. Fixing it WAS the solution to the problem. If you don't like the way you are treated at McDonald's then go somewhere else. I've *never* had a problem at the McDonald's. Yes, I will agree that most of their employees are Hispanic (as are the ones at my favorite location on NW 23rd and Penn) but I've never had trouble getting my order correct or communicating (and I have specific food allergies).

You can't complain about the way you are treated when you won't give them a chance to remedy it. What was the point of calling them if you won't let them correct it?

My bad

I guess I watch too much TV after all. That's what my wife tells me anyway. Leo Goetz...yeah yeah yeah, that's the guy.

Their burgers don't smell like meat, why would the fish smell like fish?

Just a thought. Where's that glove I lost?

I went into the resaurant....

Showed it to the cashier and they fixed it right then and there. I did not rush home and start beating out a rant on my computer. If the service has gone down write a letter to McD's corporate and they will fix it. They take quality control very seriously.

By George, I think he's got it!

George Kostanza said it best..."They always f*ck you in the drive-thru". The speakers are impossible to hear anything from, all I ever hear is a loud staticy(sp?) "wah wah wahw a wah wah?" What the hell did she just say? I cannot remember the last time I went to a McDonalds, at least a year ago.

DAVID'S GOT ISSUES......

Robert and Peter: you folks crack me up. You both said it so well!

From all the posts from David: for your information and the last post you wrote I have something interesting. My illiteracy statement seems to have hit the nail on the head. Oh, oh, he's hotheaded now calling me a fat slob (and fat was even capitalized). All I have to say is "Wow, how brilliant!!"

You said, "how asked you?" Ha Ha Ha. Laughing may ass off at you. The rest of the post has misspelled words and no grammar or punctuation.

Go back to school and get better than a third grade education then come back to this post and put something worthy of reading on it. People like you make me sick!

And yes, sometimes I am too (not to) tired to cook, but my husband will help out in order to preserve my energy. Ever thought of employing those little brats of yours to set the table or do the dishes? This saves our budget AND allows us to save for the fun things in life. Something I will bet you know nothing about. Have a nice day David!

I give this a 10 now

I didn't even see the irony of going to Taco Bell. I figured it was just going from one minimum wage(effort) worker, to another.

That was the best ever Peter. I have tears in my eyes from the laughter.

Robin - Noble, Oklahoma

find it odd all you want!
when it happends 7 times in the last 6 months i get tired of going back,

ohh wait do you have kids?
when you have a 7 and 9 year old in the car and htye are saying dad we are hungry, so yep maybe thats the reason i did not go back so i could get home so they could eat.

and everytime i call they offer to fix thats there *JOB* but whats the point if the keep screwing up.
you said go to a different location hmm lets see.
since i live off council road aways out mcdonalds location close to me would be council rd store. i believe its 8 miles round trip.

McAurther is the next one
merdian is next
rockwell location in bethany is out of the question futher out.

so yep thats the closest location to me!!

next time i'l just go to tacobell atleast i get my Order right!! if the wendys across street have not closed down i would have went there like i used to all the time.

ALRIGHT ALREADY...........ILLITERACY A FACTOR HERE???

I can't believe what I have just read on this website. David, you need to get a life. If you are so disheartened with McDonald's, take your business elsewhere. I am sure they won't miss you anyway! Someone will just replace your patronage. Who cares what country the workers are from? Everybody screws up and I guess you got it each time you went there. Go in and make the order right! Geez!!! Stop complaining! I am sure Taco Hell (not Bell) would love your business because their food is sickening!

And by the way Robert from Jacksonville, FL, your comment about that glove you lost got me totally rolling off my chair? I am sure you were referring to "McRubbers." Couldn't have asked for a better jab!

So David, calm down, go to a different restaurant, or cook your own food at home. It's cheaper and much healthier. If I know I am going to be out for a while, I take food with me for my kids so I don't have to stop at those joints. How brilliant is that?

WattanIdiot!

You admit to having personal issues with Spanish-speaking people who don't speak your dialect of redneck English well ... yet you threaten to take your business to TACO BELL??! What sense does that make, genius? I find it repulsive that you have children - people like you should not be allowed to reproduce.

Shari - Tacoma, Washington

How asked you?
i do cook everynight for my family but that night i was to tired to cook.

so yep your probly a Fat slob that has nothing better to do with your time.

Peter - Pony, Alabama ..i am not redneck idiot. i am from cailf.

your a idiot.
i been going to the tacobell across the street from for 10 years now!!

the problem was they gave me the wrong FOOD thye did not look in the bag or the girl at the window did not read the screen or could not read you moron.

then again your from Alabama.. i have something for you.

Trailer Park! Mobile Home and Trailer trash just what you are!!

*SIDE NOTE HERE*
both of my kids was on the PRINCIPAL'S HONOR ROLL lastyear!!

so go F&ck yourself loser.

I wonder....

Have they been messing with your nuggets to?

You know what really makes me mad is that you people can't think of your own original type of complaint and instead have to follow my lead.

Don't you have any imagination for ideas of your own? Is your thought process so low that you can't start a thread of your own without scamming off someones else's idea.

So here is my complaint about your complaint. If you can't think of something for yourself without adding the same old garbage about "the couldn't speak english" the don't post at all. It's too easy to put in boardline racial comments to get a rise out of people. The real talent is to put a complaint that is so close to being possible that people just can't be sure.

That being said I am still waiting for the return of my missing nugget!

Joke?

I am wondering why Dave's written English is so poor, especially since he is taking other people to task for their lack of language skills. Is this a joke aimed at some biased friend who reads this site?

I think you have the name wrong Richard

I think you mean Carlos Mencia. This is a funny thread.

Welcom to MoDonna's

I understand the frustration. I think it is time to buy the “Joseph Mecia's 7 day To W**Back English” that might solve the language problem. Heck it worked for me and I got a yob!.

Oh come on!!! Have some humor. :)

What's the point of making up nonsense just to have something to complain about? That just dilutes the value to new readers here.

Imagine if a new reader comes to this site after searching for a suspicious company. That's how many new readers end up here.

Then, they see silly nonsense about a missing nugget or wrong food because of minority immigrants working at a restaurant.

How will they be able to take the site seriously after reading that?

Or, perhaps they will see that the complaint files are open to anyone and that some fools come here with nothing real to complain about.

Is that how you want new readers to see you?

Shari - Tacoma, Washington

The fun things in life?
hmmm Lets see here.

my kids have been to dinsey world *TWICE* AND HUSTON ASTRO WORLD, 6 FLAGS OVER TEXAS *3 TIMES*

LOCAL FUN PARK FRONTIER CITY LAST 2 YEARS TOTAL OF 12 TIMES.WHITE WATER BAY WE HOLD SEASON PASSES. MY OLDEST DAUGTHER RACES R/C CARS *REMOTE CONTROL NITRO POWER GAS TRUCK*
I ALSO RACE TAKES SKILL AND KNOW HOW FOR THIS.

HOCKEY GAMES,BASEBALL GAMES.

THE FUN THINGS IN LIFE, I GUESS WE HAVE NOT DONE ANYTHING FUN!

YOU JUMP ON HERE AND POST SOME B.S COMMENTS,AND YOU HAVE ANY IDEA WHAT THIS MCDONALDS IS ABOUT OR HOW IT IS RAN DO YOU? HAVE BEEN TO THIS OKLAHOMA CITY LOCATION MCDONALDS? IF NOT HOW CAN YOU PASS JUDGMENT ON ME OR THIS FASTFOOD RESTAURANT?

YOUR JUST ANOTHER WHAT WE CALL *JAFO* WITH NOTHING GOOD TO SAY!