Do not use this FSA company. Their aim is to make your life as difficult as possible, and to put roadblocks up to your health dollar claims. I have struggled for MONTHS in attempts to get payments approved. keep in mind that this money is MINE, taken directly from my paycheck. And yet since Conexis controls the payments, they essentially approved or disapprove based on their own standards.
At the end of the year, they KEEP whatever money is left, meaning that it is in their interest to deny your claims. Or at the very least, make it incredibly difficult to get your money.
I get the whole IRS regulations thing; I understand. But after dealing with Conexis for a year, there's more to it than that. They are simply obstructive.
Beware. I will not be using them again. It's simply not worth it.