GE Capital Retail Bank Unethical practices, predatory lending by GE Capital Orlando, Florida

We also bought furniture at Ashley Home furnishings, and they set us up with GE Capital for financing.  Statements weren't sent on a regular basis, so we missed a payment, and were immediately hit with a $35.00 fee (and $9.00 fee to make a phone payment).  I therefore set up automatic payments to make sure this wouldn't happen again. 

The payment apparently "didn't show up" on their account until 2 days late, so they immediately tacked on another $35.00 fee, + $2.00 interest.  While this isn't a huge bill, the monthly payment is only supposed to be $16.00 per month -- so this is ridiculous.  I'm getting rid of the account, and do not ever wish to use them again.

If they treat a small account like this that way, I hate to think what they would do to somebody with a major account.  I would suggest avoiding them for financing.