• Report: #254410

Complaint Review: Grant Search Assistant

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  • Submitted: Thursday, June 14, 2007
  • Last Posting: Tuesday, June 19, 2007
  • Reported By: — Port St. Lucie Florida
Grant Search Assistant
Grants.gov Utah U.S.A.

GrantSearch Assistant has RIPPED ME OFF and I want it to STOP! ripoff Saint George Utah


1Author 0Consumer 1Employee/Owner

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I registered with this so-called company more than three months ago for a price that was to be taken from my debit account of 1.97. They then started taking 29.95 per month but never sent anything to me. And the online information was a bunch of crap.

Now I am unable to locate their website and I am having a hard time with the 800# that is provided in my bank account statements.

This company is phony and I want my money refunded ASAP.

Mary
Port St. Lucie, Florida
U.S.A.

This report was posted on Ripoff Report on 6/14/2007 7:42:03 AM and is a permanent record located here: http://www.ripoffreport.com/financial-services/grant-search-assista/grantsearch-assistant-has-ripp-e49f7.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
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#1 Employee

Resolution Offer

AUTHOR: Ryan - Saint George (U.S.A.)

SUBMITTED: Tuesday, June 19, 2007

First of all let me offer my sincerest apologies to Mary. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the confirmation email, it is then also disclosed in the 1st paragraph of the Terms and Conditions of the offer, which you must agree to prior to submitting your order. The trial period is free for 14 days and we would not have charged Mary had she canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer.

If you'd like to cancel using the customer service line it is 866-396-5718.

If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at ryanr@wskc.org and I would be happy to address your concerns ASAP.

Sincerely,

Ryan R.
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