• Report: #392721

Complaint Review: HSBC Auto Finance

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  • Submitted: Wednesday, November 19, 2008
  • Last Posting: Wednesday, November 19, 2008
  • Reported By: — Dunwoody Georgia
HSBC Auto Finance
www.hsbcusa-autoloans.com Internet U.S.A.

HSBC Auto Finance Cannot speak to United States Customer Service Internet


1Author 1Consumer 0Employee/Owner

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What is wrong with HSBC - you cannot speak with a US customer service department. I have been out of work since June and have made payments. I was told I could request hardship - it is now a decision to pay for heat or the car. However, Customer Service in Euroasia/phillipines want to know when I am getting a job. PERHAPS HSBC SHOULD HIRE PEOPLE IN THE UNITED STATES!!!!!!! There is not even a place to write an email comment - you are forced to speak to these people. GOD BLESS AMERICA BUT NOT HSBC.

Atlanta, ga
Dunwoody, Georgia
U.S.A.

This report was posted on Ripoff Report on 11/19/2008 7:35:52 AM and is a permanent record located here: http://www.ripoffreport.com/financial-services/hsbc-auto-finance/hsbc-auto-finance-cannot-speak-5984q.htm.

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#1 Consumer Comment

Get used to it..

AUTHOR: Inspector - Tobyhanna (U.S.A.)

SUBMITTED: Wednesday, November 19, 2008

Because of the wages, unions, and overhead of establishing a telephone network to answer calls at all hours, most companies cannot or will not pay for this.

Outsourcing is everywhere. If you call an AT&T operator chances are, that operator is in the Phillipines or India. The same with those big alarm companies, you know which ones, the ones with the complete system for $99 installed. Someone breaks into your home and the alarm goes off, soon the telephone rings and the person on the line is in India and says they will call the police for you.

Get used to it.
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