• Report: #832231

Complaint Review: Walmart

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  • Submitted: Wednesday, February 01, 2012
  • Posted: Wednesday, February 01, 2012
  • Reported By: Peg — Cedar Rapids Iowa United States of America
Walmart
2645 Blairs Ferry Road Cedar Rapids Iowa 52402 United States of America

Walmart GE Retail Credit Does not work as advertised Cedar Rapids, Iowa


1Author 0Consumer 0Employee/Owner

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    I purchased a Money Card from Walmart which was sold as a prepaid debit card.  I was assured I could get cash at ATMs. After correcctly entering my pin number and birth date via the computer registration link, the card still didn't work as a debit card and I was unable to get cash off the card if needed.  When I tried to call customer service, I was told by the computer that I do not know my own birthdate!  Because of the problems I had with the first card they sent me a replacement (and charged me $3) which I registered via a land line push button telephone--but it still doesn't work as advertised.  I refuse to even try my new pin number because of programming errors on their end.

    I talked to a friend about the problems I was having and he said to always have my card put through as a credit card.  It works that way but I am still unable to get cash.  Frankly, I feel the card is falsely advertised.  I looked the card up on the net and it's backed by GE Retail Credit who, it appears, is directly linked to a software company.  I suspect it's the software company who has fouled up the programming for the cards.  Good luck to anyone who buys one.  I will continue to deal with the card because it does allow me to pay my bills on line.



This report was posted on Ripoff Report on 2/1/2012 7:52:58 AM and is a permanent record located here: http://www.ripoffreport.com/financial-services/walmart/walmart-ge-retail-credit-does-2f41a.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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