Cableflex ripoff unable to obtain all advertised and paid for manuals videos etc even after 2 months and numerous phone calls They no longer have an e-mail service deceptive company Plainview New York

I ordered my cableflex in June 2002, and was told it would be shipped in 3-7 days. After numerous calls, it arrived 3 weeks later. However, only the machine itself arrived; no manual, no videos or the "how-to" cards as promised. I was going to try to obtain them through their e:mail service, only to find that when I went to the web site, it stated, "no further online service with Customer Service."

I called within the week after receiving the machine and actually (finally) talked to a representative who assured me everything would be shipped "immediately." That was on July 3, 2002.

I'm still waiting, and have been unable to reach anybody by phone.

Sue
Las Vegas, Nevada