• Report: #468996

Complaint Review: LA Fitness

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  • Submitted: Monday, July 13, 2009
  • Last Posting: Tuesday, July 14, 2009
  • Reported By:Carrollton Texas
LA Fitness
4220 Midway Road Carrollton Texas 75007 U.S.A.

LA Fitness Would not take 5 minutes to assist a paying customer Carrollton Texas


1Author 1Consumer 0Employee/Owner

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I am a member of LA Fitness. In applying for various jobs in the area, some of which required lifting certain weights, I went into the LA Fitness on Midway and requested that someone spot me on how much weight I could lift safely before I went and applied for the job. I estimated that this would take no more than 5 minutes. I waited for an available trainer.

When he did speak with me, it was out in the foyer. He stated that he "had a lot to do" that day preparing for a VIP visit, that I would need to make an appointment. I stated that it would not take more than 5 minutes. He then started giving me instruction on how to lift weights....all of which lasted about 5 minutes. He could have just as easily gone with me to the weights area and spotted me.

Later, as I was traveling about the city applying for jobs, I stopped in at another LA Fitness center to try my luck there. THESE people took the time to listen to my request and the next available trainer actaully assisted me. He escorted me to the weight area and spot me while I lifted. I complimented him and the other staff on their professionalism and courtesy.

Helix
Carrollton, Texas
U.S.A.

This report was posted on Ripoff Report on 7/13/2009 9:02:49 AM and is a permanent record located here: http://www.ripoffreport.com/fitness-consultants/la-fitness/la-fitness-would-not-take-5-mi-qbfe3.htm.

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#1 Consumer Comment

While their attitude could be considered rude..

AUTHOR: Gruppa - Burbank (U.S.A.)

you were not ripped off. Even though you are a paying member, if you want personalized service (yes, even spotting for 5 minutes) you need to make an appointment like everyone else. The employees at the first location were following the rules and did not do anything wrong. While the employees at the second location did an exceptional job, you shouldn't expect special treatment beyond what other paying members get.
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