• Report: #281407

Complaint Review: Premier Fitness

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  • Submitted: Sunday, October 28, 2007
  • Last Posting: Sunday, January 06, 2008
  • Reported By:Niagara on the Lake Ontario
Premier Fitness
Bunting Rd Saint Catharines Ontario Canada

Premier Fitness Signed up for 1 yr membership and not happy with servce. They keep telling me i owe them xtra money because of automatic renewal Saint Catharines Ontario


4Author 0Consumer 0Employee/Owner

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I signed up in january 2006 and paid them 1yr in full to give these guys a shot because of the promises of service they give. After i signed up they give you a quick half hour of showing you how to use the machines properly and thats it!

I was so overwhelmed with info that i never fully got the proper training i needed not to injure myself. Other members were coming up to me telling me i was going to hurt myself, incorectly using these machines. I talked to the staff and they said it would cost xtra to show me anything else. Well, i could not afford any xtra money and me not having the knowledge of the proper workout techniqes on the machines , I just gave it up 2 months later and just write that 4 or 5 hundred dollars off as a bad decission.

So i'm goin on with my life and my gym days were behind me untill march 2007 when premier fitness called me and says i owe them money. I tell them i quit going a year ago and are no longer a client and then they me that your membership was automatically renewed and i owe then 4 months membership. They proceed to tell me that i have to give 1 months written notice to terminate thier so called contract and will not take my verbal notice over the phone.

By me giving them a written notice would be admitting that i owe them for 5 months of 2007 so i'm looking to go to court to challenge their unethical practice of automatic renewals and just keep charging you every month for I have heard from them in oct 2007 stating that balance is higher and they're going to throw me into collections. My response was see you in court and i prepared to go.

My questions are why after they couldn't get their money off my credit card in jan 2007, did they not cancel my account as many reputable companies do? Why didn't they call me in 2006 to see why I stopped coming? Why do they feel that they have the right to charge me every month increasing the balance even though i don't go there?

Bill
Niagara on the Lake, Ontario
Canada

This report was posted on Ripoff Report on 10/28/2007 9:39:08 AM and is a permanent record located here: http://www.ripoffreport.com/fitness-consultants/premier-fitness/premier-fitness-signed-up-for-b66e2.htm.

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Updates & Rebuttals

#1 Update By Author

Premier Fitness St. Catharines Ont. Canada Ripoff extortionist

AUTHOR: Bill - Niagara on the Lake (Canada)

So I recieved a letter from premier fitness on nov 21 stating that i must pay in full, the amount of 292 dollars by nov 23 or else they will send my file to a third party collection. They also stated that there will be a 26% surcharge and report me to the credit bureau if I do not pay by that date. What's hilarious is that the letter that they sent me was dated nov 13 so that makes 8 days that it took a letter to go within the same city. Stinky smell!!

I've been reading all the bad reports on this company and no one has stopped the unscrupulous business practices of this company yet!! We together can stop them. If this company has put you in the credit bureau, they have hurt your credit rating and slandered your name. They are responsible to pay restitution for their action. I am collecting names of victims who deserve money for damages, for a class action lawsuit.


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#2 Update By Author

Better Business Bureau has no teeth!

AUTHOR: Bill - Niagara on the Lake (Canada)

I just like to keep you all posted on my mission to stop premier fitness on unscrupulious billing practices as things happen. I"ve file a complaint with the BBB and they sent me a letter back that they have contacted Premier Fitness and have had no response and have just put it on file. Premier is a very slippery company and seems to know the loopholes.
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#3 Update By Author

Premier Fitness backed off! It looks like these companies really do look at this website.

AUTHOR: Bill - Niagara on the Lake (Canada)

After posting BBB had no teeth, I just recieved a letter on jan 4 08 from the BBB of southern ontario canada stating Premier Fitness has closed my account and cleared it with no futher action being taken. It looks like these companies really do look at this website and decided to write me off because of the squawking and bad write ups I was giving them. The little guy can can justice if he pursues it although, I expected a bigger battle. Best of luck to anyone else who is going through the same thing. Hopefully I have given people a little hope on their battle for justice.
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