First American Payment Systems Trans Tech, TMG,Secur Chex, Transtech Merchant Group The Country Cottage Fort Worth, Texas

I have the exact same story, but the told me I have to pay $500 or they will turn me over to First American....which they did. First American is saying I owe over $1000!!! Can anything be done to stop this company???

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I am going through the exact same thing with TMG and First American!!! What can we do???

We are a small business and always keep an eye out for better pricing.  Much like in the original post, the salesman came in and promised better rates etc.   Please keep in mind that all this happened within 5-7 days but we have been fighting the fees for over 6 months and now have an attorney.

According to the contract copy we have, First American was to pay for the early termination fees from our other processing company.  After days of back and forth, talking to the salesmen's supervisor, just trying to ensure that everything stated in the contract was truthful; it was clear that they began to adjust their statements. 

On the day of installation, with no confirmation of how the early termination fees were to be handled and the account not fully set up (thats even longer story), we canceled.  We called the main office, with the salesmen here and started the process to cancell.  The salesmen proceeded, in front of a customer, yell.  Our customer stayed in the office for fear that something might happen and we would need a witness.  He was asked to leave and did go after some time.

We continued on with the cancelation via the phone rep., who said no termination fees would be accessed as the installation was not completed.  We completed the faxed form and sent it back as instructed.  Then we go one back saying the signature didn't match?  So the owner resigned it. 

Long story short, we have been debited at least 4 times each description used another one of their business names.  Each time our bank has worked with us to have them reversed as they did not have debit authority(contract was not signed or dated by salesman) to put it into effect.

The calls and letters have been so bad  that we have retained a lawyer.  Our lawyer has received an offer for us to pay and  finally settled this issue.  Based on what we read here I do not know if we can trust this.  Instead of filing against the business they have gone after the personal credit of the owners.  They want a sum of money for termination fees and return debit fees?  Really what about our loss of time, money etc.?  We have to make a decision to accept or not.  

Why are they even still allowed to operate in NY or anywhere?  Did anyone have an success with them or advice on how to handle this?  How are they getting away with this?  We have thought about sending copies of the paperwork to the attorney general. 

FYI: Just read an article for the National Association for the Self-Employed (nase.org) dated Nov 2011, that First American Payment Systems is part of some type preferred business for their membership, if they want to start accepting credit cards.