Pantheon Holdings
11645 Biscayne Boulevard
Miami Florida 33181
U.S.A.
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Pantheon Holdings ripoff, dishonest business practices, unfullfilled promises & lies Miami Florida
3Author
1Consumer
0Employee/Owner
I have purchased 5 EZ LINK kiosks from Pantheon Holdings and it has been a HUGE mistake. The first two machines that were placed in businesses, have not been hooked up after a MONTH! They just sit there in the store front in card board boxes, collecting dust.
I have been lied to and mislead by Pantheon's store locators. They fired my first locator for making false promises and told me he was promoted so I couldn't talk to him??? I later found out that they lied to me as he had lied to customers.
The current locator I have, never returned my calls. When I complained to the vice president at Pantheon, Jeff Michael Cooper, the locator soon afterwards called me with locations that were 100 MILES AWAY FROM WHERE I LIVE!!!
The contract stipulated that the machines were to be delivered no later than 45 days after contract, however it's been about 60 days. When I mentioned this and the lack of honesty to Pantheon's representative as for my reasons for requesting a refund on the other three machines that THEY STILL HOLD, I was given numerous more excuses and told that the 45 days doesn't include WEEKENDS!! This is false as is most of their statements.
The technical problems with the EZ LINK machines are problematic and the truth regarding this is held from customers. Vital information regarding the problem of their machine to access the inernet due to problems with the firewall are with held. I called many many times to get info and schedule tech visits to fix the situation and was given EXCUSES INSTEAD OF THE TRUTH. Later I was told that they now had permission to tell me the problem, AFTER OVER A WEEK!!
There are continual lies and deception that make developing a trusting business with Pantheon Holdings IMPOSSIBLE!
Steven
Pacifica, California
U.S.A.
Click Here to read other Ripoff Reports on Pantheon Holdings
REBUTTALS & REPLIES:
3Author
1Consumer
0Employee/Owner
Updates & Rebuttals
#1 Update By Author
AUTHOR: Steven - Pacifica (U.S.A.)
SUBMITTED: Friday, April 30, 2004
POSTED: Saturday, May 01, 2004
I filed this initial complaint and since this time through more discussions with Pantheon I have realized that this was a mistaken issue that has since been resolved.
Thankyou
#2 Update By Author
AUTHOR: Steven - Pacifica (U.S.A.)
SUBMITTED: Tuesday, May 04, 2004
POSTED: Wednesday, May 05, 2004
I am the author of the original complant. I have attempted to contact Ripoffreport.com and request that they retract this complaint as the issue was related to some misunderstandings and has since been totally resolved with further discussion.
I appreciate the wonderful advocacy that this forum provides. As the issues that I had with Pantheon were due to miscommunications, I would like to remove this complaint so that it would not unfairly reflect upon Pantheon Holdings.
Thankyou Again for all your help.
#3 Consumer Suggestion
AUTHOR: R - Bay Area (U.S.A.)
SUBMITTED: Thursday, May 06, 2004
POSTED: Friday, May 07, 2004
Obviously Pantheon is trying to do damage control most likely through intimidation and threats.
The fact is that this company IS a scam and South Florida is infested with internet kiosk boiler room operations.
The people at Pantheon are associated with Nationwide Cyber Systems, Debit Corp of America, etc. It's the same exact scam just repackaged and renamed and Pantheon too will eventually shut down and re-open under a new name.
Steve, please contact me and I will introduce you to other victims. We are now starting to see Pantheon victims as well and no matter how much we try to warn others those salespeople seem to have starry eyed investors convinced that this all a conspiracy by competitors (WHAT competitors? They all work together!)
We are NOT COMPETITORS! We are real people who had hopes and dreams that were exploited by these heartless mobsters out to rid us of our life savings.
The kiosk industry IS a legitimate business but NOT how they portray it to be. You will not get rich quick from this industry!!! BUYER BEWARE!
