Snap Fitness
7450 Bridgewood Boulevard Suite 205
west des moines Iowa 50266
United States of America
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Snap Fitness Justin DO NOT USE THIS GYM!!! west des moines, Iowa
*UPDATE by author: Everything fine, disregard negative comments
5Author
0Consumer
0Employee/Owner
Upon utilizing a $19 Groupn 3-month Trial, I entered this location to begin my trial. I signed a form stating my name, address, etc. I was then asked for a credit card to begin the service. After having a conversation about Groupon, what a trial is, and how I would not be providing that information, I was instructed that it was for the DEPOSIT of my electronic key card. I told Justin (owner) that the $50 in cash should suffice shouldn't it? Justin agreed and we continued.
I asked Justin THREE times what the $50 was for. He repeated EACH time that it was for the electronic key card. I asked if it was a DEPOSIT and if I would get it back after the trial. Justin said YES each time.
fast forward to now, Justin has magically forgotten this conversation, instructs me that the $50 is a FEE, nonrefundable, and to basically suck it up and go fly a kite. We had a nice and polite (sarcasm) conversation regarding why the sudden change. He falls behind the phrase "that's a $200 program you got for only $70". He also throws out this gem "what would you do if the cable company do if you called and asked for money back on channels you didn't watch?" My response was, "well, did they add the channels without asking me, charge me for them, and tell me tough luck?" Conversation went back to "it's not a deposit" as soon as he realized he's just throwing smoke and hoping I"ll just end the call.
In the end, Justin appears to be a bit of a d*uchery bagger. I have been in contact with a few other friends who have had similar silly, juvenile, misguided, completely disrespectful, and just all around naieve conversations with this jackhole.
I recommend avoiding this gym all together. There is a reason ripoffreport, BBB, yahoo local, etc...... list keeps going on........ of bad experiences. Ask yourself this, have you had a bad experiences other places and saw as many negative instances as Snap throughout the internet?
Good luck in your search for a gym. I hope you don't provide any business to these jackwagons.
Click Here to read other Ripoff Reports on Snap Fitness
REBUTTALS & REPLIES:
5Author
0Consumer
0Employee/Owner
Updates & Rebuttals
#1 Update By Author
AUTHOR: dante - (United States of America)
SUBMITTED: Friday, February 03, 2012
POSTED: Friday, February 03, 2012
received a $19 3-month trial that an additional $50 was required from gym. Was told it was a deposit, when went to retrieve was actually a fee. Seemed odd at the time, but didn't think twice about it. Can't pursue further because it has $50 next to the line on the form that says 'activation fee'. Please read contracts carefully.
#2 Update By Author
AUTHOR: dante - (United States of America)
SUBMITTED: Friday, February 03, 2012
POSTED: Friday, February 03, 2012
after reviewing my comments yesterday, I would like to attempt to remove or edit the previous post. I found my receipt that stated "Activation Fee " and $50 next to it. I was under the impression it was a deposit, but do not have paperwork to support.
Please disregard this as human error. Snap Fitness did nothing legally wrong.
Thank you
#3 Update By Author
AUTHOR: dante - (United States of America)
SUBMITTED: Thursday, February 09, 2012
POSTED: Thursday, February 09, 2012
Original post was written in haste. The situation has been rectified. No harm or ill-will should be placed upon Snap Fitness or Justin.
Please disregard negative words, phrases and dispositions against Justin and Snap Fitness.
RipOffReport refuses to remove posts, so, if you have read the original post, hopefully you read the comments as I am trying to rectify this situation appropriately.
Original post was written in haste and I'm trying everything available to get this off the website.
If you know of any way to help me, please let me know. It's not fair to Snap Fitness or Justin to have this remain.
Thank you.
#4 Update By Author
AUTHOR: dante - (United States of America)
SUBMITTED: Thursday, February 09, 2012
POSTED: Thursday, February 09, 2012
ripoffreport will not take down the original post so I must resort to putting comments on here.
The original post is incorrect. The situation has been rectified. No ill-will should be placed on Snap Fitness or its owner. Everything is fine. Please disregard any negative comments that I made before, they are not an accurate representation.
The post was written out of haste and should not have been made. If there is one thing I can accomplish here, it is to make you understand there is nothing wrong with Snap Fitness in West Des Moines, IA. Proceed with confidence to their faciility and bring a friend.
Thank you.
