Rip-off Report Investigation:WSI, a privately-owned company is legitimately established and is forthcoming about its location, identities of theirsenior management and its franchise opportunity. The company discloses any and all information about their operations to ensure the highest customer/franchise confidence.
Most complainants investigated to date by Rip-off Report appear to be competitors or ex-employees, although 3 of the Rip-off Reports had complete, bona fide contact information. WSI is actively working to resolve those cases. In many cases IP addresses of individuals "claiming" to be from the United States or from various countries internationally, but were actually found to be posted in Toronto, Canada - indicating reports were most likely filed maliciously and falsely under various identities, but were actually from the same group of only a few individuals.
WSI has experienced rapid growth. In the past it experienced some growing pains with respect to customer responsiveness, but has overcome it with additional support capability and improved customer service, systems and processes.
They appear to be a caring company - They work with and for kids around the world showing goodwill and financial support through many charitable organizations.
The company maintains strong reputable business partners, who help them enhance their operations and support; which includes IBM, Oracle and Price Waterhouse Coopers.
They pledge to fully address each and every person who has a bona fide complaint about them utilizing recommendations set forth in the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program, which WSI is participating in fully.
Read the full report on WSI.
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NOW TO THE ORIGIONAL REPORT THAT WAS FILED
=====================As a franchisee you are equipped with an extensive on-going Support Program, custom tailored to meet your unique and individual needs along with your own personal success coach during start up. This is their promise.
I have tried to get my investment back, even called the President. Mr. Nigel Mayne 1 888 678 7588, they are in Canada, so the US laws don't seem to apply. They lied to me to gey my franchise money, $40k.
After the extensive research I did, and Entrepreneur Magazine review, I jumped in. I now see the refferences they offered me were set ups, company liars, paid to get me to join. Anyone else???
Gail
Burton, Wisconsin
U.S.A.
