This consumer has finally complied with our requests to provide documentation of the charges. Within days after the information was received the check was issued and has been mailed to the consumer and this matter is closed with our company.
We do not feel that speculation about any of our employees is just; these remarks are unfounded and in ill taste. Anyone can make a speculation on anything they want and it does not make it true.
The simple facts are these: The consumer ordered product and paid with starter checks. The items took longer to recieve than expected and what was received was shipped accordingly. The remaining balance was to be refunded upon receipt of the supporting documents. The consumer refused to provide this information and no that they have compled the matter is resolved.