Report: #809900

Complaint Review: GE Money Bank

Submitted: Thursday, December 15, 2011
Last Posting: Thursday, March 01, 2012
Reported By: GE SUCKS — Huntington Beach California United States of America

GE Money Bank

p.o. box 960061 Internet 32896 United States of America

Phone:
Web: https://www.statementlook.com
Category: Furniture & Furnishings

GE Money Bank GE Capital Retail Bank Fraudulent Final Payment Debit Twice with No Way to Contact! Internet, Internet

*UPDATE Employee: We'd like to assist

1Author 0Consumer 1Employee/Owner

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We used this company when purchasing our furniture through a Ashley Furniture.

They illegally debited the payoff payment of $1595.00 twice. When we called they hung up on us 3 times. On the third time the manager who we spoke with told us that she was "Ending the call" because we told her the funds had been illegally removed. On the 4th call we placed to the company they gave us a bogus fax number.

GE Capital is unethical, illegal, and unprofessional, and beyond everything else, genuinely disinterested in ensuring a positive customer experience.

Do not use this company.

This report was posted on Ripoff Report on 12/15/2011 1:36:11 PM and is a permanent record located here: http://www.ripoffreport.com/furniture-furnishings/ge-money-bank/ge-money-bank-ge-capital-retai-c0406.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:

1Author 0Consumer 1Employee/Owner

Updates & Rebuttals

#1 Employee

We'd like to assist

AUTHOR: GECapital - (United States of America)

SUBMITTED: Thursday, March 01, 2012

** To expedite your case, please ensure to provide Reference code DM 030112_ror_AF **

I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account
- Mailing address associated with the account
- Your contact phone number

For your security, please do not include your account number in your email.

Regards,
Nicole
GE Capital