PosterPass.com
PosterPass.com
Internet
U.S.A.
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PosterPass.com Misleading ads, overcharges, unresponsive to complaints Internet
1Author
0Consumer
0Employee/Owner
I responded to their ad through a link with a website I have used many times, agreeing to buy four posters for $2 each. I looked for small print, did not see anything that indicated an ongoing commitment.
My bank account was charged $34. The posters arrived and were about what I expected - nothing extraordinary. I called the contact number for the company to complain about the overcharge and got a recording stating they would return my call. I left my number and never received a call back.
About five days later another $48 was deducted from my bank account. I called my bank and am going in later to initiate the process to dispute the charges.
I looked at the PosterPass website today and under "Help" I did find a list of their fees. It seems I have signed up to receive two posters each month, for the price of $44 a month. I sent the company an email stating I wished to cancel this order. I am absolutely certain there was nothing about more posters in the original ad and feel it was very misleading.
Jean
Warsaw, Missouri
U.S.A.
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