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  • Report: #711097

Complaint Review: Todo Es Home Decore

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  • Submitted: Monday, March 28, 2011
  • Posted: Monday, March 28, 2011
  • Reported By: lxterry — moreno valley California United States of America
Todo Es Home Decore
1209 San Dario Aveneu #7-347, Laredo, TX 78040 Internet Internet United States of America

Todo Es Home Decore Todo Es Custome Deore, Todo Es Home and Garden, Needle and Shears, Todo es Inc. The Company has owed me a refund for products not provided to me. The order was placed on January 19th of 2010 over 14 months past due for the refund. They have promised to refund me 3 times June of , Internet


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I placed an order with Todo es Home Decore for some custom made slip covers for my 2 couches and a chair and ottoman on January 19th, 2010. At the time of the order they stated they needed a 50% discount to process the order, and when it went into production and the slip covers were being made they would charge my credit card the other 50%.  The company also stated they had a 6-8 week turn around to get the product to the customer. After 4 weeks I received another charge on my credit card from the company with no phone call or email notifing me that they were charging me the balance that was on February 16, 2010. After email after email weekly and phone calls weekly I finally got someone to answer my email and that was in June of 2010. I informed them that I wanted a refund from the company because they stated they could no long provide the covers I had ordered because the material was not available. That was after they were suppose to be in production in February and 5 months later I found this out. They stated they would refund my entire amount in June 2010. Then the communication stopped again, I filed a complaint with the BBB abou this company after they having it for over 4 weeks and trying to get in touch with the company they finally told me that they were closing my case because they could not get a response from Todo es Home Decore. So then In July I filed a complain with the Attorney Generals Office to inform them what was going on with a company in there state. Finally in November the company told the Attorney Generals office they would be refunding me my money that month. After that then nothing. The Attorney Generals office closed the case saying they were going to pay and all was good. Then came December, January still no response I contacted the Attorney Generals office again and stated the company is not responding to emails or phone calls no refund has been made and no communication. The Attorney Generals office got back involved and now they are suppose to refund my money in the first of April 1 week away, however with placing a complaint on the complaint board for the internet, the BBB has them rated at a "F" rating and the Attorney Generals office has several complaints against this company. I would think twice before I invest in this company, the refund amount is $756.85 due and owed to me for over 14 months now. Think about it, there website looks great but they have major communication issues and work ethic issues.

This report was posted on Ripoff Report on 3/28/2011 11:42:42 AM and is a permanent record located here: http://www.ripoffreport.com/furniture-furnishings/todo-es-home-decore/todo-es-home-decore-todo-es-cu-bb46e.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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