• Report: #546206

Complaint Review: Berkline

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  • Submitted: Monday, December 28, 2009
  • Posted: Monday, December 28, 2009
  • Reported By: Ric — Marlton New Jersey USA
Berkline
One Berkline Drive Morristown Tennessee United States of America

Berkline The quality of Berkline furniture is less than desirable. Morristown, Tennessee


1Author 0Consumer 0Employee/Owner

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The quality of Berkline furniture is less than desirable.  Within 9 months of purchase, the Berkline recliner was beginning to show signs of fatigue.  Within 18-months the seating area is sagging and the support springs are dislodging.  Amazingly enough, Berkline has informed me that they will cover replacement of the mechanism, however, I will have to pay labor for a furniture repair company to fix it.

One would think that Berkline would be more responsible for their products, knowing that they obviously have a defect in their quality and workmanship.  I find it utterly rediculous that I should have to outlay any additional money to repair a product that should of clearly lasted well beyond an 18-month period of time.

The money that I paid, which was not cheap, should of allowed me the product service I was expecting.  I thought I was buying a good quality product, from a well established company.  To my dismay ... I bought Berkline's junk product at a very high price.

Do not buy Berkline furniture products ... their quality has deteriorated to that of cheap-low cost manufactured products that are being sold as high quality-high priced products. 

This report was posted on Ripoff Report on 12/28/2009 11:42:04 AM and is a permanent record located here: http://www.ripoffreport.com/furniture-manufactures/berkline/berkline-the-quality-of-berkl-28ee8.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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