Report: #808637

Complaint Review: Tidewater Workshop

Submitted: Tuesday, December 13, 2011
Posted: Tuesday, December 13, 2011
Reported By: GardenGal — Indian Harbour Beach Florida United States of America

Tidewater Workshop

Egg Harbor, NJ 08215 Internet United States of America

Phone:
Web: www.tidewaterworkshop.com
Category: Furniture Manufactures

Tidewater Workshop Non-delivery issue, Internet

1Author 0Consumer 0Employee/Owner

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At the beginning of November I ordered a bench and table from Tidewater Workshop. Received their confirmation email on 11/2. A few weeks later I called to ask about delivery and was told it would be around December 2nd. Meanwhile, my credit card has been charged !

I called this morning and was told "sorry; but it won't go out until the end of next week". 'Don't they know what customer service and courteousness is all about ? I asked her if they couldn't have sent an email explaining the delay in delivery.

It seems futile; I sent an email to the CEO. I told him I want an expected delivery date or a full refund, including delivery charges. I have a bad feeling about this one. I'd ordered from them many years ago, with no problems.

This report was posted on Ripoff Report on 12/13/2011 9:26:09 AM and is a permanent record located here: http://www.ripoffreport.com/furniture-manufactures/tidewater-workshop/tidewater-workshop-non-delive-6a008.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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