• Report: #414433

Complaint Review: Original Indianola Pecan House

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  • Submitted: Wednesday, January 21, 2009
  • Last Posting: Monday, March 23, 2009
  • Reported By: — centerville Virginia
Original Indianola Pecan House
1013 Highway 82 Indianola Mississippi U.S.A.

Original Indianola Pecan House ,Original Indianola Pecan House Did return money back to credit card after picking up the wrong shipped products Indianola Mississippi


1Author 0Consumer 1Employee/Owner

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Let Make this brief,,, the order had been placed for boxes of pecans..This company sent products in bags. We order samples, no samples came. Company picks up the products. Company did not put money back on my clients card.

The company has not answer emails or calls.. This company is greedy... Stop stealing...Refund the clients money.

Lisa
centerville, Virginia
U.S.A.

This report was posted on Ripoff Report on 1/21/2009 12:22:00 PM and is a permanent record located here: http://www.ripoffreport.com/gourmet-stores/original-indianola-p/original-indianola-pecan-house-d6m33.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
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#1 Employee

Refund

AUTHOR: Pecan - Indianola (U.S.A.)

SUBMITTED: Monday, March 23, 2009

Lisa/Billie, I am an employee of the Indianola Pecan House. As an employee, I need a little more clarification of your/ your client's issue with our company. Your client ordered boxes but received bags of what? Are you a wholesale or retail customer? How did you place your order? I am willing to investigate this and help you find a solution if you are able to give me an order number, PO number, an specify your customer type and who you talked to. Am I correct in reading that our company paid to have the product picked up? Did you not receive a replacement?
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