Grant Assist
848 North Rainbow Blvd., Ste. 589
Las Vegas Nevada 89107
United States of America
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Grant Assist are frauds, scammers, and thieves! Las Vegas, Nevada
*UPDATE by author: I received my refund by filing with the BBB
2Author
0Consumer
0Employee/Owner
Absolutely horrible company. I called twice to get a refund and each time I was asked if I read the fine print. I was also told I would not get a refund of $57.93 which was an unauthorized charge on my credit card. I filed a dispute with my credit card company only to have them tell me that they could only help me if I am charged after my cancellation date. I called Grant Assist again and asked to speak with a supervisor and was told they were at corporate.
They would only give me an email address for the person I needed to contact. After four weeks of emailing the supervisor, I get a response, after I threatened to file a complaint with the Better Business Bureau, highlighting their no refund policy. So rude and unprofessional. There was absolutely no effort to resolve the issue. I filed a complaint with the BBB this morning. If anyone is interested you’ll need to file with the BBB in Southern Nevada. Grant Assist’s information is:
848 N. Rainbow Blvd., Ste. 589
Las Vegas, NV 89107
888-632-5590
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REBUTTALS & REPLIES:
2Author
0Consumer
0Employee/Owner
Updates & Rebuttals
#1 Update By Author
AUTHOR: Stacy E - Glendora (United States of America)
SUBMITTED: Thursday, April 05, 2012
POSTED: Thursday, April 05, 2012
I filed a complaint with the Better Business Bureau in Nevada with regard to getting a refund from Grant Assist. They successfully got me my refund after not getting any cooperation from Grant Assist. For those of you that have had no success dealing with Grant Assist, I suggest you file a complaint with the BBB and they will investigate.