• Report: #132980

Complaint Review: Van Wagenen Finance & Guns

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  • Submitted: Saturday, February 26, 2005
  • Last Posting: Tuesday, December 15, 2009
  • Reported By: — Riverton Utah
Van Wagenen Finance & Guns
953 S State Orem Utah 84097 - 7027 U.S.A.
  • Phone: 801-226-4488
  • Web:
  • Category: Gun Shops

Van Wagenen Finance & Guns Cheat, thief, con man, swindler, liar, crook, fraud, Orem Utah

*Consumer Comment: Van Wagenen Finance is not a cheat, good products and fair prices and great service, if you aren't a dope


1Author 5Consumer 0Employee/Owner

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About a year ago I bought an SAR 3 from this Van Wagenen Finance & Guns and went out to the desert to shoot it. When I bought the gun from Van Wagenen Finance & Guns initially, they told me it was new and that if there were any problems to come back. The rifle would jam and the pin was not capable of detonating the cap. I went back to Van Wagenen Finance & Guns with my receipt in hand and the owner of Van Wagenen Finance & Guns told me that he does not gaurentee the guns and that it was sold "as is".

I recounted my earlier conversation and he stated that whoever told me that was mistaken and I was SOL. I paid $320.00 for the gun from Van Wagenen Finance & Guns and as I turned to go out of Van Wagenen Finance & Guns he called me back over and told me that he would give me $200.00 for the gun. Having no other recourse, I sold him back the gun. I went back with my dad as we were angry and wanted to talk to him some more and noted that he had put the gun back on the shelf!!! I asked to see it and noted that it had NOT been repaired!!!

Van Wagenen Finance & Guns is a con man! Van Wagenen Finance & Guns is a cheat of the worst kind! Van Wagenen Finance & Guns will lie to your face! Van Wagenen Finance & Guns will steal your money! Van Wagenen Finance & Guns are NOT good people! BEWARE OF Van Wagenen Finance & Guns!

I have spoken to many people since then about Van Wagenen Finance & Guns and everybody who knows who they are has either been swindled by them or knows someone who has. If you buy from Van Wagenen Finance & Guns you might as well write "CHUMP" across your fore head. DO NOT BUY from Van Wagenen Finance & Guns. You have been warned!

John
Provo, Utah
U.S.A.

This report was posted on Ripoff Report on 2/26/2005 9:13:15 PM and is a permanent record located here: http://www.ripoffreport.com/gun-shops/van-wagenen-finance/van-wagenen-finance-guns-che-4bz94.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
1Author 5Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

If it's not in a box, it's NOT NEW

AUTHOR: Rodster - American Fork (U.S.A.)

SUBMITTED: Friday, June 20, 2008

Van Wagenen Finance Co. has sold me MANY good, high quality firearms over the years, NONE of which has ever failed me. Please note that ALL of the firearms I have bought from them were used, as are most of the guns they have on the shelf. If your gun wasn't in a box with papers, etc. then OBVIOUSLY it was used, and I've never known anyone who works there to lie about it, They have no need to. The prices are clearly marked on the guns and they are what they are - USED, almost all of them.

You're also talking about a SAR3, one of the most notoriously crappy guns on the planet! Quality issues are well documented! See the link:

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

If you want a good price on a good used gun, GO SEE VAN WAGENENS!

p.s. I've got a Beretta 92FS that has had THOUSANDS of rounds through it with NO problems - bought it at Van Wagenen's. Oh, I guess I forgot - it's a QUALITY-MADE GUN!
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#2 Consumer Comment

van wagenen finance & gun top notch

AUTHOR: Nuttyprofessor - New Canaan (U.S.A.)

SUBMITTED: Friday, June 27, 2008

I've purchased several firearms from Norman Van Wagenen when I lived in Utah. I have never had a bad experience with him or his merchandise. He has the lowest prices in the state and is up front about whether a gun is used or new. When I was there, he had a sign that read, "all firearms are used unless otherwise noted" and even some that do come in boxes are used.

I have found Norm to be honest and offer very fair prices. The experience that the person complaining had is definitely atypical. I would do business with Norm again.
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#3 Consumer Comment

Van Wagenen's gets an A+ from me

AUTHOR: Jt - Orem (U.S.A.)

SUBMITTED: Wednesday, July 09, 2008

Sorry, but I just don't buy your claim that Norm or someone that works for Norm told you to bring it back if you have any problems. I can't tell you how many times over the last 10 years I've been a customer there that I've heard Norm tell other customers that all of his guns are sold AS-IS! That fact is so well known that the only ones who ask have obviously never been there before and can't/haven't read the signs in his store.

It stinks that the gun you bought didn't work properly, I'm not doubting you there, but based on my business dealings with Norm I have to believe that you were upset about the rifle, tried to take it back and got even more upset when he wouldn't so you went to the internet to vent and changed to story a bit to make Norm look bad.

I have bought dozens of guns from Van Wagenen Finance Company and have never had problem, with used or new, and I saved probably an average of $40 - $80 or more per gun over any other store in the area, possibly even state.
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#4 Consumer Comment

More Than just A+ Guns... A++ Audio Gear too!

AUTHOR: Timmybim - Orem (U.S.A.)

SUBMITTED: Friday, March 27, 2009

I would have to agree with the other rebuttals here. I have made purchases from Van Wagenen's on several occasions, and I have found them to be a very inexpensive, reputable source for my needs. I should make a distinction here though: I don't go to Van Wagenen's for guns. I go there for Audio Equipment. If you've ever been in his store, you know that the entire right half is all guns, and the entire left half is mostly Audio equipment. His audio stuff is great! I bought a two-channel Behringer (sp?) pre-amp for dirt cheap. It came in the box, but was obviously used. You don't go to a pawn shop for new stuff. Some things are new, but when in doubt, JUST FIND OUT! I also bought two mic stands, and two XLR cables, and two C-2 pencil mics for a very decent price. I've used them for several years and never had any trouble.

So just to summarize: Van Wagenen's is great for audio stuff as well as guns. He even rents rigs for stage lighting! I've had more than one Audio professor over at UVU refer me to him for gear.

A++!!!!!!
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#5 Consumer Comment

Van Wagenen Finance is not a cheat, good products and fair prices and great service, if you aren't a dope

AUTHOR: joe - (United States of America)

SUBMITTED: Tuesday, December 15, 2009

I am sorry that you have been subject of a inferior product. If you know what to buy you will walk away with products of more value than you paid. Van Wagenens has bought my used items and often paid me more than I paid to buy them retail new. The used products that I have bought from this reputable seller in Orem, Utah, have always exceeded the expectations for used firearms. I am a frequent buyer of products from this store and have found all my transactions to be very good. The owner of the store can be irritable when you stand there thinking you know it all. I have had him spend loads of time visiting with me and other days I have rubbed him wrong and he won't give me the time of day. People unfortunately think that they are GOD and that they are always right when they frequently don't spend the time to research the items they want to purchase. He sells used stuff among new. Sometimes you get used stuff that isn't worth crap. If you can't discern crap from gold then you need to shop at Wal-Mart.

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