I read the customer statements and am impressed but they were not on your web site when we ordered this gun. Post the tracking number and a letter from UPS. I bet you cannot because we, after hours, had a UPS manager (a friend of mine for 20 years) confirm that it wasnt shipped. We were following the package and knew when it shipped. We have a UPS hub here in Columbia, SC. The money is not the issue, the issue is, this was a kid's bday present, you did not answer your phone, return calls nor emails. Furthermore, you are not a business, you are operating out of your garage or home somewhere. I spoke with several different detectives in your areal, have pictures of your home business and was very close to flying out to meet you. Do not insult my intelligence. It appears as though you are cash flowing. Not sure if its worth the effort because you are going to end up in jail or a cemetery.
This can be found at The BBB web site...Case Closed. You have a pattern and history
On September 24, 2008, Jennifer Harvey conferred with the BBB regarding concerns about the numbers and patterns of complaints in their file due to a substantial increase in business during the past year. In an attempt to eliminate the basic cause of complaints, the company has hired more employees. However, as of September 2009, BBB files show a continued pattern of complaints and a failure to correct the underlying reason for complaints. Complaints concern delayed delivery of ordered merchandise. Complainants also stated they were unable to contact the company concerning their delivery. The company states that the delays are due to out-of-stock merchandise and back-orders. After a complainant files a complaint with the BBB, the customer's order is shipped