Botach Tactical
Internet
United States of America
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Botach Tactical TERRIBLE CUSTOMER SERVICE, Internet
1Author
0Consumer
0Employee/Owner
WORST
CUSTOMER SERVICE I HAVE EVER EXPERIENCED. I ordered an item because from
BOTACH because they were a few dollars cheaper, big mistake. I
immediately received an email stating they received my order and it
would be shipped. After a week I heard nothing and contact them to check
on the status. They called back and I was told that they needed to
confirm my order before they could ship it. I confirmed and was told the
order was going to the shipping department and would be shipped. I
waited another week and still nothing. I emailed them and called every
single number I could find and no one would even answer the phone. I
finally got a number for Tony who had called to confirm my order and it
was a cell phone number for him. I left a message and still nothing.
After several days of emailing and over two weeks I sent one final email
telling them I would like to know the order of my status and if I did
not hear back in 48 hours then please cancel my order. I received an
email back stating my order was on back order and it would a couple more
weeks before they could fill it. So it took almost 3 weeks, numerous
emails and phone calls before they could tell me it was on back order.
AVOID AT ALL COSTS!
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