• Report: #705727

Complaint Review: Urbana Hair Studio

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  • Submitted: Monday, March 14, 2011
  • Last Posting: Wednesday, March 16, 2011
  • Reported By: Ms. E. — Kingwood Texas United States of America
Urbana Hair Studio
North Lake Houston Parkway Kingwood Texas 77339 United States of America

Urbana Hair Studio Urbana Hair Salon Misleading Charges for Hair Coloring. Overcharged Salon Service. Kingwood, Texas

*UPDATE by author: NO WONDER! Commission based stylists!


2Author 0Consumer 0Employee/Owner

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Do Not Waste your hard earned dollars going to Urbana Hair Studio in Kingwood Texas! They mislead you with a price menu for $65 dollars and up for a hair coloring.. then tell you it'll be a "little bit extra" for longer hair.. ASK HOW MUCH BEFORE THEY GET THEIR HANDS ON YOU!!! Next thing I know I go to pay and Get a $190 bill.. $150 for one color processing and 40 bucks for flat iron! How did "a little extra" turn into $85 additional dollars???  She didnt highlight it or anything. I totally got screwed! I tried to complain to the manager and after going in to discuss the issue was told "consider it a lesson learned!!" Can you believe that? She made no effort to make things right.. to put the customer first... She could care less that I felt mislead and taken advantage of.  Buyer Beware... Find a salon that actually values its customers cause this place certainly doesnt!  

This report was posted on Ripoff Report on 3/14/2011 9:39:02 AM and is a permanent record located here: http://www.ripoffreport.com/hair-salons/urbana-hair-studio/urbana-hair-studio-urbana-hair-efa5b.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Update By Author

NO WONDER! Commission based stylists!

AUTHOR: Ms. E. - Kingwood (United States of America)

SUBMITTED: Tuesday, March 15, 2011

It all makes sense now.. Screw your customers over because you get paid by COMMISSION.. well many thanks to my stylist for failing to detail to the extent you were going to screw me and walk off with a mighty nice commission check for it.. amazing
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