DrillingFab
Marquez Texas 77865
United States of America
|
|
DrillingFab R77 ,model of the rig, Mark Crush R77 water well drill rig Marquez, Texas
*UPDATE Employee: Different Rig
2Author
0Consumer
2Employee/Owner
The R77 Rig I purchased from Mark Crush was about $15,000 ... and it will not perform, is a piece of junk!!! Mark only returned email for a short time, then stopped responding, and would not return phone calls. I understand that Mark sold this company to Rockbuster, and I can see on their website that they are still selling essentially the same setup, with a few modifications. I have sent them an email, and I am eager to see if they have any remedy to this bad situation. The list of failures of this equipment is long and dramatic, I have been able to complete one well, and I am working on number two... but the same failures are coming back this time as well. VERY Frustrated
Click Here to read other Ripoff Reports on DrillingFab
REBUTTALS & REPLIES:
2Author
0Consumer
2Employee/Owner
Updates & Rebuttals
#1 Employee
AUTHOR: RockBuster - (United States of America)
SUBMITTED: Wednesday, December 07, 2011
POSTED: Wednesday, December 07, 2011
Since taking over the manufacturing of the rigs we have made many changes. Our rigs have a stronger platform, better hydraulics and more power. We wish our rigs to not be compared with the former builders rigs. We always encourage potenial buyers to come and view the rigs before they commit to a purchase. Seeing is believing!!
Lee Wood
VP/CFO
Jewett Construction, Inc. d/b/a/ RockBuster International
Jewett, Texas, USA
#2 Update By Author
AUTHOR: herrmc - Agra (United States of America)
SUBMITTED: Wednesday, December 07, 2011
POSTED: Wednesday, December 07, 2011
After my contact the only response I got to deal with the issues is ... give us more money. If you want to make good on the quality of this product, then I will gladly give recommendation for the product. Until it is dealt with I will continue to warn others not to fall prey to the same mistake as I.
#3 Employee
AUTHOR: RockBuster - (United States of America)
SUBMITTED: Wednesday, December 07, 2011
POSTED: Wednesday, December 07, 2011
Yes it would cost more money to fix your problems. Cause the rig we build is not the same rig that Mark Crush built. I am truely sorry for the problems that you have, but it is with a Mark Crush rig, not ours. Mark has no and, never has had any affiliation with us when we took over. The first thing we did was completely redo the hydraulics, added more power and do away with the small mud pump. We have made many changes. I invite you to call me again and talk about your problems and what we have done since we took over. We have customers drilling over 300 feet with the R77 and over 700 feet with the R100 at diameter up to 8". But once again, this is rigs that we have built not Mark Crush.
Lee Wood
VP/CFO
Jewett Construction, Inc. d/b/a RockBuster International
Jewett, Texas, USA
888-519-3396, ext 101
