Sears sent wrong item, I returned and they did not refund shipping for either direction Searspartsdirect.com Internet

i dont know of any company that refunds shipping. you maybe out of luck on that

I do agree that if you are not familar with how items are listed it CAN be confusing. However, that does state it correctly that it is only the frame. As a hint in the future when you see a comma in a description reverse the text. So "frame, lawn bag" becomes "lawn bag frame". If they were just selling the actual bag I have a feeling that it would have been something like "bag, lawn".

This is done so that they can catagorize things better. If you look at an entire parts catalog over multiple lines you would see why it works better this way for the company. This is also why you will find that most companies that do replacement parts do this exact same thing.

I can see both sides and if they sent the part you did not actually order(not what you thought you ordered) then they should refund the shipping. But because the error was on your part, if they refund it that is great. But it is also not a RipOff if they don't refund it. Perhaps if you go into the store and talk to the Store manager they may be able to work out something for you.