24 Hour Fitness
PO Box 2689 Carlsbad, CA 92018
Carlsbad California 92018
United States of America
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24 Hour Fitness forgery, bait and switch, fraudulent contracts, membership fees, annual dues Carlsbad, California
*UPDATE Employee: RE: 24 Hour Fitness Concern
1Author
0Consumer
1Employee/Owner
I prepaid a 3 year family membership with 24 Hour Fitness with the promise of annual dues of $29 for the life of the membership.
24 Hour Fitness sent me a bill for my annual dues of $49. When I disputed the dues, I requested a copy of my original membership they sent me a forged membership showing $49 in annual fees. I also requested a copy of my wife's contract, they did the same. They sent a forged copy of her contract showing a $49 annual fee. Not only did they forge our signature, but their employee signed both my wife and my contract
which was impossible since my wife was in Arizona but I signed up in Texas. We sent them copies of our Drivers License showing our signatures were different than the contract. You can tell that they forged the contracts. But they said that neither party has a contract with either party and they must cancel our
membership unless we sign a new contract with them showing a yearly increase.
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REBUTTALS & REPLIES:
1Author
0Consumer
1Employee/Owner
Updates & Rebuttals
#1 Employee
AUTHOR: Andrea- 24 Hour Fitness - Carlsbad (United States of America)
SUBMITTED: Tuesday, June 21, 2011
POSTED: Tuesday, June 21, 2011
Thank you very much for the feedback. We have researched this further and see that both our Corporate Member Services and legal teams are currently working on this concern for you. We will continue to follow up with them over the next week to ensure prompt resolution.
-Andrea M.
24 Hour Fitness Corporate Office