Bally Total Fitness
3600 Park East Drive
Beachwood Ohio 44122
U.S.A.
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Bally Total Fitness Theft at Bally Total Fitness Beachwood Ohio
*Consumer Comment: Theft at Bally's Total Fitness
1Author
1Consumer
0Employee/Owner
ALERT to anyone with a gym membership!! I was recently a victim of a theft at Bally Total Fitness in Beachwood, OH. I entered the gym at approximately 10 am on November 11th and when I returned from working out, my lock was completely removed from my locker and all of my personal belongings were stolen!! This included my house/car keys, cell phone, purse, gym bag and clothes. After scouring the locker room twice, I reported the incident to a less-than-empathetic employee at the front desk (and an even worse Manager!!). I could only remember the number to my bank, so I contacted them to report my debit card and check book stolen. I next contacted the police and they promptly arrived to take my report. By the time I made it home (approximately 90 minutes later), the thief had charged $8,500 on my credit cards and written two checks totaling $1,500!! Eight different merchants allowed this thief to use my credit cards that clearly stated "PHOTO ID REQUIRED" on the backs of them!
I am writing to alert everyone of this crime and my terrible experience. Almost one month and approximately $10,000 later, I am still not the same. I wouldn't wish this on my worse enemy. And the sad part is that the Detective handling my case does not seem motivated to catch the thief at all. He stated to me in our first conversation, "I get 4 or 5 of these across my desk every week." With such a poor attitude like that, he doesn't help my feelings of being victimized, violated, fear, frustration, etc.
I have not received any support or assistance from Bally Total Fitness. A contact in their corporate office stated that, "this doesn't happen very often." Since publicizing my story, I have met and heard of NUMEROUS people with similar experieces at Bally Total Fitness and other health spas.
So as the holiday season approaches and the economy continues to weaken, please be advised that the thieves are on the prowl. Please be careful and protect your personal belongings because Bally Total Fitness and others certainly ARE NOT!
CAUTION: DO NOT TAKE ANY VALUABLE ITEMS INSIDE THE GYM!!!
Bison93
Cleveland, Ohio
U.S.A.
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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner
Updates & Rebuttals
#1 Consumer Comment
AUTHOR: steplite - Riverdale (United States of America)
SUBMITTED: Sunday, April 11, 2010
POSTED: Sunday, April 11, 2010
Oh, how I wish I had read this before becoming a victim of Idenity theft from my lock being cut off my locker at Bally's in Chicago. This story is almost identical to what happened to me. But my purse was in my car trunk. They cut my lock and took my car keys from my coat pocket and went to the parking lot to my car. They had my debit card, checkbook,phone,cell phone all identfication. Right away about a hour, they had used my debit card for over 600.00. This was on sunday. Monday I closed all accounts but on Tuesday, they started writing checks. They wrote over three thousand dollars in checks. The management says they're not responsible because they have signs not to bring valuables in the club and I should have put my car keys in the lock boxes. Why not tell the customers about not leaving keys in the locker. The police were acting as though this was no big deal because it happens all the time. I too had to change my house and car locks, buy another phone and glasses. I plan to let everyone I know what happens at Bally's. I'll never step foot in another Bally's Total Fitness. You'll lose more than weight if you go there. I feel this was a inside job.
