• Report: #808198

Complaint Review: Pampa Youth Community Center

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  • Submitted: Monday, December 12, 2011
  • Last Posting: Sunday, January 29, 2012
  • Reported By: Kathy — midland Texas USA
Pampa Youth Community Center
1005 W Harvester Ave pampa Texas 79065 United States of America

Pampa Youth Community Center Promised a refund, then refused to return my phone calls, game me the run around, pampa, Texas

*UPDATE Employee: Under New Management, refund was given!


2Author 0Consumer 1Employee/Owner

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I purchased a one year prepaid membership in February of 2011.  In March, my husband's employer informed him that he was being transferred immediately.

I politely asked the management of this facility if we could have a prorated refund for our membership, which we were only two months into.  The manager assured me that I would get some of my money back, and told me to "Just give him three or four days to work that out."

Well it never happened.  Every time I called, he either would not return my phone calls, or he would answer and say "Sure, you'll get your money back, just give me three or four more days."

He was giving me the runaround; This went on for three months.  I finally realized he was lying and that I would never see my money again.

This report was posted on Ripoff Report on 12/12/2011 11:58:26 AM and is a permanent record located here: http://www.ripoffreport.com/health-clubs-gyms/pampa-youth-communit/pampa-youth-community-center-13b7f.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Update By Author

Update from the original person who filed a report.

AUTHOR: halfiepint - (USA)

After seeing the multiple reviews I posted on the internet, apparently the new management wanted to make things right so they got in touch with me and gave me the refund.  I realize reports aren't deleted from this website but to be fair I wanted to update the report.
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#2 Employee

Under New Management, refund was given!

AUTHOR: Pampa Youth & Community Center - Pampa (United States of America)

Under New Management, refund was given!

-PYCC staff
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