• Report: #640458

Complaint Review: Premier Fitness

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  • Submitted: Tuesday, September 14, 2010
  • Posted: Tuesday, September 14, 2010
  • Reported By: Nanna — philadelphia Pennsylvania United States of America
Premier Fitness
5100 Dixie Road Mississauga Ontario Canada

Premier Fitness Unauthorized Automatic Renewal Mississauga, Ontario Canada


1Author 0Consumer 0Employee/Owner

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I signed a membership contract  with Premier Fitness (its headquarter is in Mississauga, Ontario, Canada) last year. I knew my one-year membership would expire in October, 2009 so I verbally informed its representative that I would not renew the contract for another year multiple times. They never mentioned that I need to sign a termination agreement to stop the contract from being automatically renewed. I stopped using the center in October, 2009 and never heard from them regarding my membership.

 A week ago, I received a letter from their lawyer's office that I owe them about $800 because the contract was automatically renewed in October, 2009 since I didn't sign the termination agreement. I read over the contract I signed, and found out that the agreement states: “[t]he member will be notified of the renewal in writing at least 30 days but not more than 90 days before [the] agreement expires at the address noted on [the] agreement". I NEVER received any letter from them regarding the renewal, which means Premier Fitness breached the contract themselves and cannot ask me to pay the outstanding $800. Furthermore, I read over the Consumer Protection Act, and it states that a services contract cannot be automatically renewed unless the signor was notified in writing 30 days in advance. I emailed the representatives at their headquarter and they just keep saying that I need to pay them $800 ASAP. Ridiculous. 

My questions for you: what are the consequences of not paying the outstanding balance they are demanding? I know they are engaging in illegal business practice and am ready to report them to appropriate government agencies if necessary. Can I just ignore them because they are just making empty threats? Or should I take more aggressive measures? What do you guys think?? 

This report was posted on Ripoff Report on 9/14/2010 12:37:25 PM and is a permanent record located here: http://www.ripoffreport.com/health-clubs-gyms/premier-fitness/premier-fitness-unauthorized-3f35a.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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