Report: #402814

Complaint Review: Bank Of America Smart Step Insurance

Submitted: Thursday, December 18, 2008
Last Posting: Wednesday, January 25, 2012
Reported By: — Temple Texas

Bank Of America Smart Step Insurance

PO Box 890 Arlington Heights Nationwide 600006 U.S.A.

Phone: 800-251-2617
Web:
Category: Health Insurance

Bank Of America Smart Step Insurance Smart Step Sham Arlington Heights Nationwide

*Consumer Comment: SmartStep Investigation

1Author 1Consumer 0Employee/Owner

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I was contacted by Smart Step as a BOA customer. I agreed to read the info they wanted to send out. Without explanation from Smart Step they enrolled my husband and me. I never received any further information from them and hit my checking for $40/month. After trying to track them down I got their number from BOA. Conversation after conversation they are unwilling to acknowledge that they neglected to send any paper work so that I could make a decision to accept or decline the offer. Now I am supposed to talk to their "Manager" who of course, wasn't in the office today. Smart Step is a sham: BEWARE!!!!!

Jessica
Temple, Texas
U.S.A.

This report was posted on Ripoff Report on 12/18/2008 2:18:06 PM and is a permanent record located here: http://www.ripoffreport.com/health-insurance/bank-of-america-smar/bank-of-america-smart-step-ins-a44dw.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

SmartStep Investigation

AUTHOR: jhsba - (USA)

SUBMITTED: Wednesday, January 25, 2012

Hi Jessica,

My name is also Jessica. I am a legal investigator working on an investigation regarding Bank of America customers and unauthorized charges to their accounts forSmartStep [or Level AD] Insurance. I am looking to speak with Bank of America customers who have experienced these unauthorized charges to their accounts, and from your complaint, I understand that you have noticed charges to your grandparents’ account that may be unauthorized. Please contact me at 800-901-5119 or jshannon@batza-associates.com if you would like to discuss your experiences with Bank of America and SmartStep [or Level AD] Insurance. Thank you, and have a great day.