24 Hour Fitness
1775 N. Congress Ave
Boynton Beach Florida 33428
United States of America
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24 Hour Fitness Unsanitary Conditions / Health Practices in Sauna & Steam Room Boynton Beach, Florida
*Consumer Comment: Same in Denver Aurora Colorado
1Author
2Consumer
1Employee/Owner
What's the deal with people going fully clothed into the steam room and sauna at 24-Hour Fitness in Boynton? I was absolutely horrified to go in there today (a slow Saturday) to be joined by not one, but five people in the short space of 20 minutes! They all has their clothes and sneakers on. Absolutely gross! One guy even went into the steam room dressed like that! In any other club, they would have been thrown out.
I confronted ALL of the people who went in (very diplomatically, by the way). Two left of their own accord when I brought it up. The other three basically thought it was funny. One even claimed to be a former employee who said, "it's been allowed at this gym for the past two years". She then snarkily suggested I go to the YMCA. Rather than getting into it with this ignorant *itch, I headed straight for the front desk. Yes, I was told that this indeed was the policy (even though the rules stated otherwise) and it was the discretion of management at this facility. Unbelievable! I was shocked because at another 24-Hour Fitness location I've visited, it would NOT be permitted whatsoever.
HOW ON EARTH ANYONE THINKS THIS ACCEPTABLE IS BEYOND ME!!! How do you think bacteria, MRSA and germs are spread? Not to mention all the garbage someone drags in on the bottom of their feet from outside! Bet none of the geniuses there knows that your sneakers have more fungi than a freakin' toilet bowl! Oh, yes, apparently at this gym they're immune to the b.o. smell from their sweaty gym clothes, too!This is not the first time I've encountered this at this location. I've always complained, but the manager never seems to be around. However, according to their employees, "it's okay to go in with clothes at this location". I'd hate to see what it's like on a busy night after work, rather than a slow Saturday afternoon!
All of this is totally unacceptable, especially when rules are posted stating to the contrary just outside the sauna and steam room. These rules are for hygienic reasons, and it's inexcusable that 24-Hour Fitness would tolerate this blatant disregard for other people's health.
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REBUTTALS & REPLIES:
1Author
2Consumer
1Employee/Owner
Updates & Rebuttals
#1 Consumer Comment
AUTHOR: jetames - North Hollywood (USA)
SUBMITTED: Saturday, February 05, 2011
POSTED: Saturday, February 05, 2011
STOP THE PRESSES!!!
Maybe these people were trying to steam out the wrinkles in their clothes...I jest.
In the industry, 24 hour fitness is known as the lowest of low class fitness centers.
I would suggest that since you are so unhappy there, find a more upscale fitness center.
But, of course, you will have to pay more $$s.
#2 Employee
AUTHOR: Andrea- 24 Hour Fitness - Carlsbad (United States of America)
SUBMITTED: Monday, February 07, 2011
POSTED: Monday, February 07, 2011
We are sincerely sorry to hear about your negative experience at this location. We will be sending your concern over to the Club Manager and also copying the District Manager to ensure immediate follow up. If you would like to have Management contact you directly or if you have any questions please feel free to send me a direct message with your contact information.
Again, we apologize for the inconvenience and appreciate you as a member.
#3 Consumer Comment
AUTHOR: Jennifer - Aurora (U.S.A.)
SUBMITTED: Monday, February 14, 2011
POSTED: Monday, February 14, 2011
I just rejoined.
but only an Active/sport membership.
the two steamrooms have dark mold in the grout and seems to have aggravated a sinus infection.
mold might increase risk for sauna-induced pneumonitis
all they need to do is shut it down for one day a month to clean it and thats mostly to let the cleaner get hosed off well and dry off.
Especially in this high altitude it doesnt take much.
Ive been guests at superclubs this has not been an issue there
when I used to be a member it wasnt an issue ( granted that was 6 years ago )
sauna?
thermostat broken.
yesterday two folks in the dry sauna were there fresh from their workout in tennies fully clothed not even sitting on a towel...
hello ??
who ARE these people?
trying to find the regional office information as I am sure they don't know about it.
I love the employees I do interact with there.
but who does the cleaning?
in this economy they can get someone to do it at minimum wage sorry to say .. but true.
