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  • Report: #716621

Complaint Review: ABC Financial

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  • Submitted: Tuesday, April 12, 2011
  • Last Posting: Wednesday, April 13, 2011
  • Reported By: Jennifer G. — Huntersville North Carolina United States of America
ABC Financial
Sherwood Arkansas 72124 United States of America

ABC Financial Deceptive practice regarding automatic renewal Sherwood, Arkansas

*UPDATE Employee: RE: ABC Financial Deceptive practice regarding automatic renewal Sherwood, Arkansas


1Author 0Consumer 1Employee/Owner

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Buyer Beware!!!!! My gym membership with Anytime Fitness expired in March 2011. As I referred a member who joined Anytime Fitness during my contract,  my last checking account debit was waived (3/10/11). Signed onto my bank account today and viola'! There was a debit for $34.99 for my membership with Anytime Fitness on 4/10/11. Surprise, surprise. I Googled the financial company responsible for the debit, ABC Financial, and before I could even locate their website was shocked and the complaints filed regarding this company. I called member services, spoke with Carlos, questioned the 4/10/11 debit, Carlos said my membership doesn't expire until 4/28/11 and WILL THEN CONTINUE month-to-month until written cancelation is received within ABC Financial and THEN it will take 30 days to process that request. Funny thing is, I have already joined another gym, and guess who controls the debits? Right.....ABC Financial!! I said "so, my 3/10/11 debit did not occur since I referred a member who joined" as I was told my LAST DEBIT would be free, yet on 4/10/11 ANOTHER debit occured?? Odd. I also pointed out that since it takes 30 days to process my cancelation request that I felt sure ABC would debit my account again on 5/10/11 since today is 4/12/11 and Carlos confirmed this. The great thing is, I will be paying for two gym memberships, BOTH through ABC Financial. Awesome. Scam is an understatement. You get NO notifications via email, US Mail, NOTHING. My gym told me my last debit was 3/10/11, not 5/10/11. Had I have known they would continue to rob my bank account I would have NEVER signed a contract at the new gym using the same financial company. Needless to say, I will be faxing them today to cancel my "unauthorized, continued membership" as well as mailing a letter via regular US Mail AND Certified US Mail. I feel for the next consumer coming across this post as most people live paycheck-to-paycheck in today's economy and I cannot even begin to imagine the cost of NSF's that ABC Financial must cost it's members. Horrific way to do business. ABC Financial should be ashamed.

This report was posted on Ripoff Report on 4/12/2011 6:57:21 AM and is a permanent record located here: http://www.ripoffreport.com/health-spas/abc-financial/abc-financial-deceptive-prac-53ade.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

RE: ABC Financial Deceptive practice regarding automatic renewal Sherwood, Arkansas

AUTHOR: Susan de Long - Sherwood (United States of America)

Most health clubs request a cancellation request be sent in writing. Your agreement should indicate the kind of notice that  is to be given to discontinue service - most clubs ask for at least 30 days notice.

I would be happy to review your account to ensure proper measures were taken.

Should you have any further questions please feel free to contact me directly at susan.delong@abcfinancial.com

Susan de Long 
Data Research Analyst
www.abcfinancial.com
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