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  • Report: #672695

Complaint Review: Golds Gym

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  • Submitted: Friday, December 17, 2010
  • Last Posting: Saturday, December 18, 2010
  • Reported By: DMoriarty — Feeding Hills Massachusetts United States of America
Golds Gym
1452 Memorial Avenue West Springfield, MA 01089 West Springfield, Massachusetts 01089 United States of America

Golds Gym Golds Gym / ABC Financial ABC Financial Golds Gym MISUSED MY CREDIT CARD, WILL NOT ALLOW ME TO CANCEL SON'S MEMBERSHIP BUT I CAN PAY! West Springfield,, Massachusetts

*Consumer Comment: Exactly


1Author 2Consumer 0Employee/Owner

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I allowed my son to use my credit card to become a member of Gold's Gym in 2004.  I signed the membership form.  The Discover Card payment was to be drawn from had an expiration date of 01/08.  In 2006 I tried to cancel membership.  I was told I was unable to do so because the membership was not in my name.  Billing continued through part of 07, then stopped.  I thought membership was in fact cancelled as I had called Discover Card Services and requested they no longer honor this automatic transaction.

I was contacted by a Gold's Gym representative in January 2008 asking me for the number on the back of my newly issued credit card.  I did not provide the number stating I did not wish to have membership renewed. 

In March 2008 Gold's Gym began submitting monthly billing for a membership that I did not want!  I contacted Discover again, again I was told, "since I signed for a membership for my son, he had to be the person to cancel the contract."  Discover continued to disburse money to Gold's Gym.  Again I called Gold's Gym and stated I did not want to authorize payments from my Discover Card, again was told they needed a letter from the member, I was not authorized to make changes or cancel membership.

In November 2010, I called Discover again to have payments stopped.  I ended up closing my account with Discover as a last resort to the monthly billing I have been paying for years to Gold's Gym for a membership that I don't use or want!

This membership has cost me a lot more than the monthly fees Gold's Gym has taken from me. As I have been out of work several times through the past 5 years, my Discover has fallen behind, interest and late fees have been added all for a membership I have tried for several years to try to cancel!

It's been a nightmare!



 




This report was posted on Ripoff Report on 12/17/2010 12:34:33 PM and is a permanent record located here: http://www.ripoffreport.com/health-spas/golds-gym/golds-gym-golds-gym-abc-fina-f78fa.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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1Author 2Consumer 0Employee/Owner
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#1 Consumer Comment

One thing I noticed

AUTHOR: Robert - Irvine (U.S.A.)

This report seems to be missing any mention of your son trying to cancel HIS membership.

 


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#2 Consumer Comment

Exactly

AUTHOR: Brandon - (United States of America)

Why hasn't your son cancelled his membership in the past six years?

 Such a simple solution, and yet, you've taken all of these drastic measures! Six years! 


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