• Report: #16868

Complaint Review: Lucille Roberts

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  • Submitted: Friday, March 15, 2002
  • Posted: Friday, March 15, 2002
  • Reported By:
Lucille Roberts
2935 3rd Avenue Bronx New York U.S.A.

Lucille Roberts ripoff rip off scam con artists mistreated and ripped off Bronx New York


1Author 0Consumer 0Employee/Owner

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I too have been a victim to Lucille Roberts. I joined 3/2001 to what I thought was a "no commitment" contract. I cancelled my membership(or so I thought- why else would I destroy my membership card?) but in December of 2001 I spotted a dues withdrawl on my bank statement.

The next morning I called the customer service office. I spoke to a woman who told me I had a 2 year membership. When I explained to her that when I signed up I did so asking for a month to month membership. She replied by saying the reason my monthly dues are 26.50 was because of the 2 year contract that I'd signed. She was very nasty. I told her that there was some type of mistake because I KNOW for certain that I would not have signed up for 2 years because the gym closed too early for me. When I signed up I was on maternity leave but I knew when I went back to work which would be 3 months later I wouldn't be able to make it there.

I asked to speak to a manager. He was just as nasty! He said they have a copy of my contract and I signed up for 2 years. I asked them to fax a copy to me. They did. I signed in 2 places, the "paid in full" space and the "two year contract space." Is this even binding?

Anyway to make a long story short they told me to get out of the contract I'd have to pay them $190. To stay with the gym will cost $260. I was going to close my account and open another but I changed my mind, I thought it might be too much trouble.
I hate Lucille Roberts Corporation and they can believe they will never get another penny from me after this membership has expired!

Aisha
Bronx, New York

This report was posted on Ripoff Report on 3/15/2002 12:00:00 AM and is a permanent record located here: http://www.ripoffreport.com/health-spas/lucille-roberts/lucille-roberts-ripoff-rip-off-m9f6b.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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