• Report: #520624

Complaint Review: Nu U Medspa

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  • Submitted: Friday, November 06, 2009
  • Last Posting: Tuesday, December 01, 2009
  • Reported By: Rupa — Chicago Illinois United States of America
Nu U Medspa
111 N. Wabash Avenue Chicago Illinois 60602 United States of America

Nu U Medspa Advanced Laser Clinics (Chicago/Arlington Heights IL) Nu U Medspa Buys Advanced Laser Clinics and STEALS Consumer's Money Chicago, Illinois Internet

*UPDATE by author: Nu U Medspa Helps to Resolve Dispute


2Author 0Consumer 0Employee/Owner

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I signed up to get laser hair removal with Advanced Laser Clinics in March of 2009. I paid a $1,600 fee through GE Care Credit. I was told by the owner of the clinic (Namrita) that I would get one year worth of treatments with that initial payment. In October of 2009, the owner sold her business without any notification to her clients. The new owner was now Nu U Medspa.  According to the terms of the sale, Nu U Medspa would be required to uphold all customer contracts.  Upon arriving for my appointment in October, I was notified by the new manager, Monica, that Nu U Medspa would not take any responsibility in continuing my treatments without additional payments that would add up to over $1,000.  Nu U Medspa is NOT keeping up with the terms of the sale. They are a rip-off.  They will do anything they can to make money, even if it means to steal it from hard working customers.

This report was posted on Ripoff Report on 11/6/2009 1:35:45 PM and is a permanent record located here: http://www.ripoffreport.com/health-spas/nu-u-medspa/nu-u-medspa-advanced-laser-cli-e2435.htm.

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Updates & Rebuttals

#1 Update By Author

Nu U Medspa Helps to Resolve Dispute

AUTHOR: Rupa Patel - (United States of America)

After having filed a complaint, Nu U Medspa responded in a timely manner.  I was contacted by a Customer Service Manager who was understanding and willing to work with me to rectify the issue.  The manager also provided continuous updates on the status of my complaint.  Within a short time, my situation was resolved to my full satisfaction. 


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