Andy Lewis Heating And Air
4125 Old Milton Parkway
Alpharetta Georgia 30005
U.S.A.
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Andy Lewis Heating And Air INSTALLED A FAULTY HVAC WITH A BAD COMPRESSOR!!! ALPHARETTA Georgia
1Author
0Consumer
2Employee/Owner
I purchased a home in 2005. The address of the home I purchased is 5125 Bishops Run in the Bishops Run Subdivision. The A/C in on my top floor has stopped running. I called the original contractors to come out and check it 6/10/2008. The air compressor on my Lennox air conditioner is bad, according to the serviceman. The company that installed the air conditioner was hired by McCar Homes. The name of the contractor is Andy Lewis Heating and air. They are located at 3130 Engineering Parkay Alpharetta Georgia, 30004. Their phone number is 770-602-4400. The contractor, Joe, advised that my A/C unit has a 10 year warranty, but the compressor is bad. He advised that we would have to get a new one, and would have to pay approximately $550.00 I advised this home is less than 5 years old, and A/C unit is brand new, and we should be responsible for a faulty compressor that his company installed. He advised to take my dispute up with McCar Homes.
Tonya
MARIETTA, Georgia
U.S.A.
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REBUTTALS & REPLIES:
1Author
0Consumer
2Employee/Owner
Updates & Rebuttals
#1 Employee
AUTHOR: Dan - CUMMING (U.S.A.)
SUBMITTED: Friday, August 22, 2008
POSTED: Friday, August 22, 2008
THE PRICE THE TECH QUOTED YOU WAS FOR LABOR
WHICH IS NOT COVERED UNDER THE MFG. WARRANTY
#2 Ex-Employee
AUTHOR: Bc - Sacramento (U.S.A.)
SUBMITTED: Friday, October 03, 2008
POSTED: Friday, October 03, 2008
Dear homeowner,
I am an ex- employee of Andy Lewis Heating and Air in Alpharetta, Georgia. I also have 30 years experience in the HVAC field. Unfortunately compressors do go bad before the warranty runs out for a number of reasons. I have known the owner of Andy Lewis personally for over 15 years and know he is not a rip - off. It is my understanding that at walk - through, the builder is supposed to make sure that the home owner sees all the warranties for their new home. It is up to the homeowner to read the warranties, and contact the individual companies if they fail to understand them. Almost all equipment manufacturers cover the replacement PART of the equipment, but NOT the labor. The only way to get around this is to buy an extended warranty. The charge sounds like a labor charge, as the compressor alone would cost more than $550.00. It is hard to see everything when buying a new house, but everyone should read all the warranties. I hope this clears things up a bit, as I know the owner of Andy Lewis to be a good man. Thank you.
