• Report: #312407

Complaint Review: Avery Air Conditioning

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  • Submitted: Tuesday, February 26, 2008
  • Last Posting: Friday, April 02, 2010
  • Reported By: — dallas Texas
Avery Air Conditioning
10635 King Williams Dr Dallas Texas 75220 U.S.A.

Avery Air Conditioning They are not HONEST! Dallas Texas

*General Comment: On the contrary...


1Author 3Consumer 0Employee/Owner

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Ray Setzer, the owner of Avery Air Conditioning is on several radio and TV stations in Dallas promoting his company. His slogan is "Honesty Above Reproach, Try Us You May Wish You Had". He states this in all of his radio ads and also puts it on his sales contracts.

Here is the problem with this. He has a FELON as a general manager. His general manager Don Norris was convicted of a 3rd degree felony in 2007 for theft. The theft was over $77,000. He has also been convicted of Prostitution which is a misdemeanor, he has a corrupt acts against him in Ohio. He also has some other issues from Florida.

If you are going to go on the radio and TV and basically say that your company is Honest, shouldn't you make sure the people you have working for you represent that notion?

I'm tired of companies taking advantage of the consumer and not telling the truth.

How can you say "Honesty Above Reproach" when you're general manager is a convicted theif?

Bsmith
dallas, Texas
U.S.A.

This report was posted on Ripoff Report on 2/26/2008 9:41:40 PM and is a permanent record located here: http://www.ripoffreport.com/heating-cooling-ventilation/avery-air-conditioni/avery-air-conditioning-they-ar-6m7e4.htm.

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REBUTTALS & REPLIES:
1Author 3Consumer 0Employee/Owner
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#1 Consumer Comment

Complaint misses the mark

AUTHOR: Pduncan - Plano (U.S.A.)

SUBMITTED: Thursday, April 30, 2009

I think the remarks about the alledged felony conviction of one of the employees is miss guided. It has absolutely nothing to do with the quality or honesty of the company itself.
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#2 Consumer Comment

Ray's competition wrote this ad not a customer

AUTHOR: Dcutty - Plano (USA)

SUBMITTED: Thursday, October 08, 2009

The report written by "Bsmith" was actually written by Randy Kelly. Mr. Kelly is the General Manager of One Hour Heating and Air in Dallas. It's a real shame that he would personally attack an employee of Ray's. Simply put, Avery is not dishonest because of a single employee's alleged past. Perhaps it is Randy Kelly who is dishonest. If not, why the fake name and why pretend to be a customer?


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#3 Consumer Comment

On the contrary...

AUTHOR: bdkennedy1 - (United States of America)

SUBMITTED: Friday, April 02, 2010

On the contrary, employees are representatives of your company.  If you have a convicted felon as an employee then that tells me that you are willing to employ a convicted felon.  How do you "build your house on truth" when you employ a felon?

Why would I allow a convicted felon into my home?

Regarding both companies commercials along the lines of "I do not want to make a profit but I need to keep my men busy", anyone with common sense knows what a complete load of garbage that is.

If Ray wants to sell out his soul on the radio, then so be it.  Just know that many people can see right through the cozy, comforting, grandfathery tales he has to tell.

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