Day & Night Mechanical Solutions
3270 West Alameda Ave.
Denver Colorado 80219
U.S.A.
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Day & Night Mechanical Solutions - Attempted to decieve me into an unecessary and expensive purchase. Denver Colorado
1Author
0Consumer
0Employee/Owner
Company rep recommended a $1,700.00 replacement that was completely unnecessary. Diff Company found minor part replacement only. The Day & Night representative was called to perform a service check on my house external A/C unit. He determined that the compressor was no longer functional and the entire unit needed to be replaced. He offered a price quote of $1,700 for complete installation and tried to set up a next day appointment. I refused to do so without additional quotes and the very next company that came out determined the actual problem within 10 minutes to be a minor part replacement and conducted the fix for just over $200. I believe the Day & Night company representative was either completely incompetent or more probably fully intended to decieve me into paying for a much more expensive replacement for a perfectly good A/C unit. I believe this company is utilizing a business model that supports fraudulent claims in order to generate an artificially high income stream.
David
Thornton, Colorado
U.S.A.
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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner
Updates & Rebuttals
#1 Owner of Company
AUTHOR: Day & Night Mechanical Solutions, Inc. - Denver (U.S.A.)
SUBMITTED: Tuesday, August 11, 2009
POSTED: Tuesday, August 11, 2009
We have spoken to the technician concerning the misdiagnosis on the air conditioner. We would like to thank you for bringing this to our attention because this is not the kind of reputation this company has grown on over the past 20 years. We do take this very seriously. We are sorry for the inconvenience, and frustration that the service technician may have caused you.
Thank you,
John Boone
303-936-2696