• Report: #788001

Complaint Review: Harbor Freight

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  • Submitted: Wednesday, October 12, 2011
  • Last Posting: Monday, October 17, 2011
  • Reported By: DisappointedCustomer — Charlotte North Carolina United States of America
Harbor Freight
601 N Polk St STE J Pineville, NC North Carolina 28134 United States of America

Harbor Freight Repeated False Advertising / Consumer Fraud Pineville, NC, North Carolina

*Consumer Suggestion: If you bothered to read the fine print


1Author 1Consumer 0Employee/Owner

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Harbor Freight publishes a weekly flyer in the Charlotte Observer (NC) with coupons and an offer for a free item such as flashlight, scissors or tape measure.  The last three times I haste visited the store, they have been "out" of the promotional item and are not allowed to offer a substitute or raincheck.  Occasional shortages are understandable but after three excuses, the ad constitutes false advertising and/or consumer fraud.  The manager offers a customer service phone number where you are asked by a recording to leave a name and phone number and perhaps someone will call you, maybe from Beijing.  For a do-it-yourselfer their all Chinese made products are value priced.  If you're a Pro, stay away.

This report was posted on Ripoff Report on 10/12/2011 2:44:52 PM and is a permanent record located here: http://www.ripoffreport.com/hobby-shops/harbor-freight/harbor-freight-repeated-false-55b81.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

If you bothered to read the fine print

AUTHOR: TJ5771 - (United States of America)

You would realize that it says "while supplies/quantities last" Unfortunately, most of these stores only get a set amount per week, and they are handed out on a first come first serve basis. My best advice to you would  be to find out what night of the week they receive their truck and come the following day.
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