• Report: #439193

Complaint Review: Forex Barometer

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  • Submitted: Monday, March 30, 2009
  • Last Posting: Friday, April 10, 2009
  • Reported By:Phoenix Arizona
Forex Barometer
http://forexbarometer.com/expert-advisors.asp Internet U.S.A.

Forex Barometer - forex software Internet


1Author 0Consumer 1Employee/Owner

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This company developes and sells trading software for the Forex market. Supposedly he has great success, I have purchased two of his products but both were just tooo much of a nightmare to maintain.

His understanding of the English language makes communication even more difficult, and his attitude makes it impossible. He claims to have hundres of satisfied clients, but I dont see how.

I bought his products thinking that I could install and use them as easily as I do any other EA I have purchased, but it was not the case. Unfortunately the owner does not seem to care . I really believe that the only reason he sells the software is to inflate his own already overly inflated ego, as his arrogance is shown over and over in the post he places on his website.

Be careful of purchasing his software, as I have found with the two purchases I have made that the software really was not ready for release. After a few weeks of struggle with his new releases he will suddenly stop posting about them, and I have to assume that they quit working for him as they did for me. Initially he always claims great success, but after you buy you find out how limited and untried the software is.

He finally came out with a new version of his "leader" software,that appears to be much more dependable than his other "works of art", but he refused to sell to me, apparently I had asked too many questions.

He clearly warns that he will not offer support for his products, but his lack of good English makes it very difficult to not need further help. My advice is to stay clear of this guy, untill the day comes that he decided to offer full support for the garbage that he peddles on the iternet.

I have tried several of these so called trading robots (EA's), and they all fail to deliver the advertised results. Of course they all claim to know a hidden secret that the others dont know.

John
Phoenix, Arizona
U.S.A.

This report was posted on Ripoff Report on 3/30/2009 3:16:20 PM and is a permanent record located here: http://www.ripoffreport.com/home-based-business/forex-barometer/forex-barometer-forex-softwa-a992y.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Biased opinion

AUTHOR: Ben - Jacksonville (U.S.A.)

1) The report is a biased opinion of a person who feels offended with FXB refusal to sell him another trading system. The customer has no elementary computer skills, not to say about trading experience and he needs a special type of support we don't provide. These and some other facts are ForexBarometer Terms of Sale violations.
It's enough to say that he tried to pay for the same product three times within 24 hours, though a very first refund note contained the words "your payment declined by ForexBarometer".

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Date: Friday, March 6, 2009, 6:35 PM
Dear Mr.C.,
Your payment has been refunded twice yesterday. Read the refund notes for details. Also you have been informed, that ForexBarometer.com will reject any further payments from you. Nevertheless, you sent that again.
This time you have to contact PayPal to get your money back because making refunds from our side is useless: you don't read or ignore any information addressed to you.
ForexBarometer Support
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2) http://forexbarometer.com develops and sells the trading software that is effective and it is proved with multiple tests and statements available for public.
In his message placed in http://forexbarometer.com/art/testimonials.asp the customer wrote:

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I have been using this new TS (PNN Trader) straight out of the box since I installed three days ago, love the results so far averaging 100 pips a day, with no losses so far and no huge drawdowns. If it continues like this I will be more than happy.
This is my second TS that I purchased from you, easy to install and implement as compared to the other (not sure why), and looking forward to more smooth and consistent results in the coming months.
John C., USA
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