• Report: #309018

Complaint Review: Home-survey-workers, Auction Monster

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  • Submitted: Thursday, February 14, 2008
  • Last Posting: Friday, June 27, 2008
  • Reported By: — Jacksonville Florida
Home-survey-workers, Auction Monster
Homesurveyworkers.com, ph.815 301 2074, www.ezmonster.com, ph.800 609 5118 Nationwide U.S.A.

Home-survey-workers, Auction Monster. Home-survey-workers Scam Nationwide


1Author 0Consumer 1Employee/Owner

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I was ripped off recently twice, first by Home Survey Co: Jan.18 I purchased membership for $2.95 and they didn't send me by E-mail any explanations how this works, I called them up on Jan.25 to find out about everything, they told me that they charged me on Jan.24 another $39.95. I never gave them permition to charge that amount from my debet card.

The second time I was ripped off with Auction Monster Co. I purches their CD on Jan.18 for $1.87 and received it on Jan. 26. I was very suspicious about this Co also and I decided to call them too. They also charged already $59.95 from my debet card on Jan. 28. I've never asked them to have any membership with their Co. I asked them to put my money back, they even didn't want to talk to me. Then I asked them to cansel my membership immediately because, they said they will charge me this amount every month.

Those companies use a lot of tustful people.

Valentina
Jacksonville, Florida
U.S.A.

This report was posted on Ripoff Report on 2/14/2008 7:47:13 PM and is a permanent record located here: http://www.ripoffreport.com/home-based-business/home-survey-workers/home-survey-workers-auction-m-e3263.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

REBUTTAL

AUTHOR: Unparalled Marketing Supervisor - Miami (U.S.A.)

SUBMITTED: Thursday, June 26, 2008

Valentina - Jacksonville, Fl. Valentina- Initially you have a 7 day trial in which you can decide if you want to do the surveys or not. After that you would be charged a one time membership fee of $39.95. It is plainly stated on our website that you will be charged $39.95 after the 7 days if you do not cancel within the 7 days. As this charge was done in January we are unable to process your refund in our Merchant Account. If you have any questions, please contact customer service at 1-800-750-7660. Our hours are 8a.m. to 12a.m. Monday-Friday. Regards, Lupe Home Survey Workers Customer Service Rep. Thank you for your comments...Your REBUTTAL will be posted just after midnight, Pacific Time.
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