Online Trade Training, LLC Alexandria Curtis , Tim Refusing to return my refund Portsmouth, New Hampshire

  I signed with OTT Online Trade Training to work from Home and paid  97 dollars for the program.   When I recieved the information on line 1- they required more money I could not afford 2- I had a family tragedy and had not the time to dedicate to .  I contacted them I was advised I had to login to the website 20 consecutive days which I did .   I called , they were refunding my money in 1-2 weeks.  No Money ,  I called if it would be alright they would send me a paper check , due to the fact they no longer have my debit card information.  I said that will be fine , another 1-2 weeks. No money..Call again.  there is a backlog due to the Holiday 1-2 more week and I shall have it. No Money. I call January 2012 it is in Review .  I finally get an e-mail January 24, 2012 I am not recieving my refund.  I mentioned I had logged in for the required 20 days back in October 2011 , Alexandria Curtis stated there is not a record of that and I am required to login to the website for 20 more days  in order to get the refund.  So let it be written I logged in 1-25-12 ending 2-13-12.   Also put in a claim with my bank.